Orangetheory's Approach to Building A Strong Community on Social

Orangetheory's Approach to Building A Strong Community on Social

Author: Convince & Convert December 8, 2023 Duration: 34:14

How can global brands cultivate a strong sense of community that keeps their audience interested and engaged on social? We ask Anthony Yepez, Associate Director, Social Media at Orangetheory Fitness, as he returns to chat with us on Social Pros. 

Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week:

Full Episode Details  

Sustaining a strong community spirit across a global company is not an easy feat. Especially when your brand has franchisees, studios, and team members all around the world. So, what is Orangetheory Fitness' secret?  

On this episode of Social Pros, Anthony Yepez shares how social listening, audience understanding and, leading by example build the foundations for Orangetheory's community-led strategy. 

He also talks to us about how he uses Reddit for content opportunities and the benefits of consistently leveraging user-generated content (UGC). Plus, he shares his predictions on what's in store for social pros over the next few years. 

In This Episode: 

  • 2:59 - Anthony explains Orangetheory and his role 
  • 5:46 - Sustaining a "community feeling" for a global brand 
  • 8:30 - Balancing individuality with brand goals 
  • 13:07 - Instilling a social media mindset 
  • 14:56 - How Orangetheory leverages user-generated content 
  • 19:24 - Orangetheory's Reddit strategy 
  • 22:15 - Maximizing a small-but-mighty social team 
  • 25:11 - Anthony's predictions for the next year in social 
  • 30:52 - Anthony's Final Two 

Resources 

Visit SocialPros.com for more insights from your favorite social media marketers. 


For years, Social Pros Podcast has served as an essential meeting point for those who do the real work in digital marketing. Created by Convince & Convert, this isn't a theoretical discussion; it's a deep dive into the practical realities of managing social media within larger business ecosystems. The conversations here consistently explore how platforms intersect with brand strategy, content creation, public relations, and paid media, moving beyond hype to examine measurable impact. You'll hear directly from the people behind the profiles at major organizations like Google, Reddit, Uber, and Oracle, gaining insight into their successes and the challenges they navigate daily. The longevity of this podcast is a testament to its value, offering a accumulated wealth of knowledge from hundreds of candid interviews and expert commentaries. Each episode functions like a focused case study, breaking down the "how" and "why" behind decisions that drive genuine business results. If you're looking to understand the evolving role of social media beyond the latest trend, this series provides a grounded, insider perspective that has educated a generation of marketing professionals. Tune in to hear the actual pros discuss the work that rarely makes it into a polished tweet or case study.
Author: Language: English Episodes: 100

Social Pros Podcast
Podcast Episodes
Why Brands Need to Look Past Vanity Metrics on Social [not-audio_url] [/not-audio_url]

Duration: 44:50
Are you focused on the right things on social media? Or are vanity metrics keeping you up at night? In this episode, we take a deep dive into what's really important on social media for brands with Kate DiLeo, CEO and Br…
Why Creativity Is the New Productivity [not-audio_url] [/not-audio_url]

Duration: 43:44
As a creative, where do you stand on AI? Do you see it as a friend or foe? In this episode of Social Pros, we speak to Simon Berg, Founder of Ceros, who talks about the use of AI in the creative space and how we can find…
Why Brands Need to Lean into the Moment on Social [not-audio_url] [/not-audio_url]

Duration: 49:10
If you want to connect with your audience in the here and now, you've got to lean into the moment. That's one of the key takeaways from this episode with Renee D. Edwards, Global Social & Brand Marketing Executive. Renee…
How to Build a Future Ready Brand [not-audio_url] [/not-audio_url]

Duration: 38:58
Is your brand ready for the future? Being a future-ready brand is about more than just hopping onto the latest tech trends. In this episode, we hear about what marketers can do to keep their brands ahead of the game. We…
A Deep Dive into Hootsuite's Social Media Consumer Report [not-audio_url] [/not-audio_url]

Duration: 43:36
Why do people follow brands on social media? What prompts them to unfollow? How close are social media followers to becoming customers? These are important questions that just about every social pro has asked themselves.…
Why Better Stories Start with Better Questions [not-audio_url] [/not-audio_url]

Duration: 44:13
In the world of podcasting, the most important element is the story you're trying to tell. You can have all the best equipment at hand, but it's the story that makes it. We're getting a little meta this week with a podca…
How the Consumer Product Safety Commission Adds Hope to Social [not-audio_url] [/not-audio_url]

Duration: 42:39
Joseph Galbo, Social Media Specialist at the U.S. Consumer Product Safety Commission, is a certified friend of the Social Pros podcast! We're thrilled to have him back as a third-time guest on the show to talk about his…