Empathy and interpersonal conflicts with Dr. Haesun Moon

Empathy and interpersonal conflicts with Dr. Haesun Moon

Author: The Soft Skills Group September 7, 2022 Duration: 39:45
Send us Fan Mail In this episode, we are joined by Dr. Haesun Moon, the Executive Director at the Canadian Centre for Brief Coaching, an organization that facilitates positive change through dialogue for individuals and organizations. Diana and Haesun begin by exploring the various ways that empathy has been used successfully and unsuccessfully in the workplace. They conclude their discussion by recommending different models that have been effectively used to solve interpersonal conflicts. T...

Imagine a conversation that feels less like a lecture and more like pulling up a chair in a vibrant salon, where the real talk about work and life happens. That’s the space Soft Skills Salon creates. Hosted by Diana Kawarsky and presented by The Soft Skills Group, this podcast gathers an international mix of voices-from those just starting their journey to seasoned experts-to share unfiltered stories and practical strategies. You’ll hear how subtle shifts in communication, empathy, and self-awareness have fundamentally changed projects, repaired team dynamics, and reshaped entire organizational cultures. Each episode digs into the messy, human side of professional growth, moving beyond theory to explore the actual moments where these skills made a critical difference. It’s for anyone curious about the often-overlooked tools that build stronger relationships and more adaptable careers. Tune in for a thoughtful, global perspective on the personal capabilities that quietly power success in business and beyond.
Author: Language: en-us Episodes: 35

Soft Skills Salon
Podcast Episodes
Feedback and employee empowerment with Dr. Konstantin Tskhay [not-audio_url] [/not-audio_url]

Duration: 47:50
Send us Fan Mail In this episode, we are joined by Dr. Konstantin Tskhay, the Vice President of Organizational Effectiveness at Top Hat, an online teaching platform headquartered in Toronto, Canada. Diana and Konstantin…
Soft skills and students with Albina Mamonkina [not-audio_url] [/not-audio_url]

Duration: 43:56
Send us Fan Mail In this episode, we are joined by Albina Mamonkina, an inquisitive and hardworking student currently completing the JD/MBA program at Osgoode Hall Law School and Schulich School of Business at York Unive…
Soft skills and the holistic approach with Dr. Jenny Brockis [not-audio_url] [/not-audio_url]

Duration: 51:07
Send us Fan Mail In this episode, we are joined by Dr. Jenny Brockis, an award-winning speaker, best-selling author, medical practitioner, and board-certified lifestyle-medicine physician located in Perth, Australia. Dia…
Leadership and the timing of feedback with Chris Graham [not-audio_url] [/not-audio_url]

Duration: 34:45
Send us Fan Mail In this episode, we are joined by Chris Graham, the founder and principal of TellPeople, a communication and presentation skills training firm in Toronto, Canada. Diana and Chris begin by examining diffe…
Confidence and leadership with Dr. Murat Kristal [not-audio_url] [/not-audio_url]

Duration: 31:47
Send us Fan Mail In this episode, we are joined by Dr. Murat Kristal, an Associate Professor of Operations Management and Information Systems at the Schulich School of Business at York University. Diana and Murat begin b…
The importance of empathy with Nikki Cole [not-audio_url] [/not-audio_url]

Duration: 43:19
Send us Fan Mail In this episode, we are joined by Nikki Cole, a writer, producer, and director with Moving Visions Productions. Diana and Nikki begin by discussing how the pandemic has required us to become more flexibl…
The key to conversation with Sandra Lee [not-audio_url] [/not-audio_url]

Duration: 37:18
Send us Fan Mail In this episode, we are joined by Sandra Lee, a managing partner for Training & Learning Solutions, a company that offers a range of learning and development solutions to support the wider business strat…
Thinking about confidence with Robert Conlon [not-audio_url] [/not-audio_url]

Duration: 41:54
Send us Fan Mail In this episode, we are joined by Robert Conlon, the Global Head of Leadership for Alpha Development, a company founded and run by banking professionals with the aim of creating effective training soluti…
Soft skills are harder than hard skills with Lianne Picot [not-audio_url] [/not-audio_url]

Duration: 36:24
Send us Fan Mail In this episode, we are joined by Lianne Picot, the CEO & Co-Founder of the Leadership Makerspace®, a free online learning community that helps current and aspiring women leaders build their confidence,…
Soft skills and the curious mindset with Dr. Bill Coda [not-audio_url] [/not-audio_url]

Duration: 37:07
Send us Fan Mail In this episode, we are joined by Dr. Bill Coda, the founder of Corporate OD Associates, a company offering a full range of training, organizational development, and consulting services. Diana and Bill b…