Essentials of outsourcing with Andy Hillard

Essentials of outsourcing with Andy Hillard

Author: PM Power Consulting May 30, 2024 Duration: 29:13

In this episode, Shiv is in conversation with Andy Hillard, the CEO of Accelerance. He leads and advocates for the globalization and collaboration of great software teams across the world. 

The conversation between Shiv and Andy covers Andy's extensive career journey, including his time with the Peace Corps, his experience in finance and marketing, and his transition into software development. 

Andy discusses the evolution of the outsourcing industry, emphasizing the need for service providers to build trust and credibility with their clients. 

He shares insights on fostering empathy and collaboration within distributed teams, particularly in the context of outsourcing relationships. 

Andy highlights the importance of aligning cultural values, communication practices, and leadership styles between clients and service providers to ensure successful collaboration. 

The conversation also touches on challenges and controversies in outsourcing, prompting a discussion on the risks and benefits of outsourcing arrangements involving multiple service providers. 

Overall, the conversation explores strategies for building effective and trustworthy partnerships in the software development industry.

As CEO, Andy leads and advocates for the globalization and collaboration of great software teams with companies in search of talent, innovation and a globally-distributed extension of their engineering function and culture.

Andy founded the ground-breaking nearshore software development services company, Isthmus Costa Rica. He began his global software services career as a Division Manager at Cognizant during their early formative years.





Behind every line of code, there's a person with a story. Software People Stories, from PM Power Consulting, moves beyond abstract theory and polished case studies to explore the real, human experience of building technology. This isn't about hypotheticals; it's a collection of candid conversations with the practitioners themselves-developers, designers, product managers, and architects-who share firsthand accounts from the trenches. They talk about the paths that led to success and, just as importantly, the unexpected detours and failures that provided the most valuable lessons. Each episode delves into the nuanced journey of discovering what users need, designing elegant systems, navigating complex development, and ultimately delivering solutions that matter. By focusing on these personal narratives, the podcast reveals the core of software creation: a blend of technical skill, creative problem-solving, and team dynamics. Listeners gain practical wisdom and relatable perspectives on the challenges and triumphs inherent in the tech industry. Tune in for an honest look at the craft, where the stories of people are just as crucial as the software they build. You'll find this podcast a refreshing source of insight for anyone involved in or curious about the technology and business landscapes, offering career lessons learned the hard way.
Author: Language: English Episodes: 100

Software People Stories
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