Leadership Lessons in Tech with with Eric Müller

Leadership Lessons in Tech with with Eric Müller

Author: PM Power Consulting September 11, 2025 Duration: 51:48

In this interesting conversation with Eric Müller, Product Engineering Associate Director at Work & Co, part of Accenture Song, he shares many nuggets including:


- The importance of balancing perfect architecture with practical, implementable solutions.

- Acknowledging and managing technical debt efficiently.

- Understanding business needs to prevent over-engineering.

- Creating high-performing teams through trust, communication, and ensuring appropriate tools and training are in place.

- The significance of empathy, both towards team members and clients, and developing a well-rounded worldview.

- Addressing security vulnerabilities proactively and maintaining rigorous safety standards.

- Utilizing Gen AI tools like ChatGPT with caution, emphasizing verification and human oversight.

- Personal practices that help maintain a work-life balance and ensure continuous personal growth, such as engaging in hobbies like photography and cooking, exercising, and maintaining effective communication within teams.


Eric Müller, is an Associate Director focusing on Product Engineering and Digital Security at Work & Co, part of Accenture Song, where leads engineering teams and supported automated processes to deliver high-quality digital products for the past decade. With over 20 years of experience in engineering and security, Eric has worked across various industries including banking, social media, B2B, retail, fashion, and online gaming.


His extensive background includes significant roles at Wells Fargo Bank, Charles Schwab, Razorfish, and Mekanism, where he delivered award-winning projects for clients such as Microsoft, Business Wire, Anza, and Vibrant Planet. Eric fosters empathetic leadership and transparent communication to build resilient, high-performing tech teams.


An advocate for healthy agency-client collaboration, Eric involves partners early and often in the development process. His experience has proven that stronger client relationships result in better products. Beyond his professional achievements, Eric is an amateur photographer and baking enthusiast who loves discussing security.


Eric may be reached at: https://www.linkedin.com/in/ericmullersf/


Behind every line of code, there's a person with a story. Software People Stories, from PM Power Consulting, moves beyond abstract theory and polished case studies to explore the real, human experience of building technology. This isn't about hypotheticals; it's a collection of candid conversations with the practitioners themselves-developers, designers, product managers, and architects-who share firsthand accounts from the trenches. They talk about the paths that led to success and, just as importantly, the unexpected detours and failures that provided the most valuable lessons. Each episode delves into the nuanced journey of discovering what users need, designing elegant systems, navigating complex development, and ultimately delivering solutions that matter. By focusing on these personal narratives, the podcast reveals the core of software creation: a blend of technical skill, creative problem-solving, and team dynamics. Listeners gain practical wisdom and relatable perspectives on the challenges and triumphs inherent in the tech industry. Tune in for an honest look at the craft, where the stories of people are just as crucial as the software they build. You'll find this podcast a refreshing source of insight for anyone involved in or curious about the technology and business landscapes, offering career lessons learned the hard way.
Author: Language: English Episodes: 100

Software People Stories
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