Successful outsourcing partnerships with Andy Hillard

Successful outsourcing partnerships with Andy Hillard

Author: PM Power Consulting June 7, 2024 Duration: 27:00

In this episode Shiv continues his conversation with Andy Hillard the CEO of Accelerance. He leads and advocates for the globalization and collaboration of great software teams across the world. 

In this second part of the conversation, Shiv and Andy discuss the challenges of working with multiple service providers and the importance of building cohesive teams. Andy emphasizes the need for trust, accountability, and common values in creating successful partnerships, regardless of whether you're working with one partner or multiple partners.

He also touches upon the impact of AI on the IT landscape. Andy highlights the proliferation of service providers due to remote work and the challenges companies face in leveraging AI effectively. He stresses the importance of trust, credibility, and a focus on what AI cannot do, advocating for investing in interpersonal skills and problem-solving abilities.

Shiv then asks for career tips, and Andy advises leaning into challenges rather than retreating from them, emphasizing action over inaction. He encourages individuals to continuously improve themselves and to maintain determination in the face of obstacles.

Finally, they discuss travel preferences, with Andy expressing interest in revisiting India and Japan due to their unique cultures and vast diversity.

Overall, the conversation explores themes of teamwork, adaptation to technological advancements, personal growth, and cultural appreciation.

As CEO, Andy leads and advocates for the globalization and collaboration of great software teams with companies in search of talent, innovation and a globally-distributed extension of their engineering function and culture.

Andy founded the ground-breaking nearshore software development services company, Isthmus Costa Rica. He began his global software services career as a Division Manager at Cognizant during their early formative years.





Behind every line of code, there's a person with a story. Software People Stories, from PM Power Consulting, moves beyond abstract theory and polished case studies to explore the real, human experience of building technology. This isn't about hypotheticals; it's a collection of candid conversations with the practitioners themselves-developers, designers, product managers, and architects-who share firsthand accounts from the trenches. They talk about the paths that led to success and, just as importantly, the unexpected detours and failures that provided the most valuable lessons. Each episode delves into the nuanced journey of discovering what users need, designing elegant systems, navigating complex development, and ultimately delivering solutions that matter. By focusing on these personal narratives, the podcast reveals the core of software creation: a blend of technical skill, creative problem-solving, and team dynamics. Listeners gain practical wisdom and relatable perspectives on the challenges and triumphs inherent in the tech industry. Tune in for an honest look at the craft, where the stories of people are just as crucial as the software they build. You'll find this podcast a refreshing source of insight for anyone involved in or curious about the technology and business landscapes, offering career lessons learned the hard way.
Author: Language: English Episodes: 100

Software People Stories
Podcast Episodes
Live a life that you are excited about with Rachana Shenoy [not-audio_url] [/not-audio_url]

Duration: 29:16
I am continuing this conversation with Rachana Shenoy, Engineering Leader HPE talks about balancing career growth, avid speaker and continuous learnerIn this part of the conversation, Rachana shares her stress and delive…
Building a strong interoperability solution with Rachana Shenoy [not-audio_url] [/not-audio_url]

Duration: 32:04
Gayatri Kalyanaraman is in conversation with Rachana Shenoy, Engineering Leader HPE talks about balancing career growth, avid speaker and continuous learnerIn this part of the conversation, Started engineering as a natur…
Creating and Nurturing High Performance Teams with Hikari Senju [not-audio_url] [/not-audio_url]

Duration: 27:51
I continue my conversation with Hikari Senju, Founder and CEO of Omneky, an AI platform that generates, analyzes, and optimizes personalized ad creatives at scale.In this part of the conversation, Hikari talks about:The…
Serial Entrepreneurial experience with Hikari Senju [not-audio_url] [/not-audio_url]

Duration: 27:45
I am in conversation with Hikari Senju, Founder and CEO of Omneky, an AI platform that generates, analyzes, and optimizes personalized ad creatives at scale.In this part of the conversation, Hikari talks aboutHis backgro…
AI and customer experience with David G Ewing [not-audio_url] [/not-audio_url]

Duration: 27:35
I continue my conversation with David G. Ewing, CEO of Motiv. I asked David about how he thinks AI based approaches are likely to impact the customer experience.He shares how this can be used as a powerful tool to improv…
Customer experience first with David G Ewing [not-audio_url] [/not-audio_url]

Duration: 26:19
I am in conversation with David G Ewing, CEO of Motiv. In this first part of the conversation, David talks about:His initial days in Detroit, where he grew upMeeting the CEO of Oracle, Larry Ellison and how that influenc…
Balancing priorities with Gorkem Ercan [not-audio_url] [/not-audio_url]

Duration: 23:39
I continue my conversation with Gorkem Ercan, founding Distinguished Engineer and CTO of Jozu. Gorkem has experience working and leading teams with various technologies ranging from building IDEs, to building mobile phon…
Contributing to the Open Source movement with Gorkem Ercan [not-audio_url] [/not-audio_url]

Duration: 27:30
I am in conversation with Gorkem Ercan, founding Distinguished Engineer and CTO of Jozu. Gorkem has experience working and leading teams with various technologies ranging from building IDEs, to building mobile phones, an…
UX for developers with Sophia Willows- Part2 [not-audio_url] [/not-audio_url]

Duration: 32:19
I continue my conversation with Sophia Willows, the Head of Engineering at Rye, an a16z-backed developer tools startup making APIs for online commerce. At Rye, Sophia shapes the technical direction of the company and is…
Astronaut to Head of Engineering- Part1 with Sophia Willows [not-audio_url] [/not-audio_url]

Duration: 30:10
Today, I am in conversation with Sophia Willows, the Head of Engineering at Rye, an a16z-backed developer tools startup making APIs for online commerce. At Rye, Sophia shapes the technical direction of the company and is…