Sorry, It's Discontinued: Retail Therapy

Sorry, It's Discontinued: Retail Therapy

Author: Hilary Language: English Episodes: 47
Ever find yourself missing a favorite store from your childhood or wondering what really happens behind the counter at your local boutique? Sorry, It's Discontinued: Retail Therapy digs into those feelings, weaving together personal stories and broader history to look at how we shop and who makes it happen. This isn't just about commerce; it's about the culture, the community, and the very human experiences found in aisles and on sales floors. You'll hear from people who have built their lives in retail, sharing candid conversations that range from hilarious customer encounters to the tough realities of working the floor today, with perspectives rooted in Houston and reaching far beyond. We sift through nostalgia not just to reminisce, but to understand what shaped our current landscape and to thoughtfully imagine a better future for the industry and the people within it. Each episode, whether a solo reflection or a chat with a member of our retail family, is built on the belief that these spaces are alive with passion and narrative. Tune in for a podcast that frames retail as a deeply human art form, exploring its connections to beauty, fashion, and self-improvement through the voices of those who know it best.
Episodes
Beauty, Artistry & Martin Vain [not-audio_url] [/not-audio_url]

Duration: 56:07
In this episode of Sorry, It’s Discontinued, Hilary sits down with Texas-based makeup artist Martin Vain to talk about how he first got into the beauty industry and the career path that followed.From early inspiration wa…
What Defines Luxury for You? [not-audio_url] [/not-audio_url]

Duration: 11:00
Luxury used to feel like an experience — the storytelling, the ritual, the moment behind the counter.But today, luxury is more accessible than ever, and the experience has changed.In this episode of Sorry, It’s Discontin…
Retail Therapy Check-In — With Phaedra & Tiffany [not-audio_url] [/not-audio_url]

Duration: 59:12
Welcome to our first Retail Therapy Check-In — With Phaedra & Tiffany.In this episode, I’m joined by two incredible women for an honest conversation about the realities of freelancing in retail — navigating workplace cul…
Leading with Authenticity — Tiffany’s Retail Journey [not-audio_url] [/not-audio_url]

Duration: 52:20
What does authentic leadership in retail really look like?In this episode, I sit down with Tiffany to talk about her retail journey — from veterinary technician to beauty roles at Sephora, Nordstrom, and Saks Fifth Avenu…
Retail Leadership Cringe: "What do you do for us?" [not-audio_url] [/not-audio_url]

Duration: 14:55
Two leaders walked into the store on the same day. One introduced herself, learned names, and thanked associates. The other walked straight past them.It made me wonder — is kindness expected from women in leadership, but…
Houston Galleria: Dangerous… Yes. For Your Credit Card. [not-audio_url] [/not-audio_url]

Duration: 20:28
The Houston Galleria wasn’t just where we shopped — it’s where many of us got our first jobs, first paychecks, and first taste of retail life.From its Italian-inspired design and iconic ice rink to the beauty counters an…
Devoted to Retail… But Retail Isn’t Devoted to You [not-audio_url] [/not-audio_url]

Duration: 19:15
Saks Global’s bankruptcy restructuring isn’t just a business headline — it’s something retail associates are living through every day.Fewer hours. Smaller teams. More pressure. And still showing up with a smile.In this e…
Retail, Real Estate, and Bankruptcy [not-audio_url] [/not-audio_url]

Duration: 30:35
Saks Global’s Chapter 11 bankruptcy didn’t happen overnight.For years, department stores have been pulled in every direction — rising costs, e-commerce pressure, real estate strategy, and shifting customer expectations —…
Retail Doesn’t Start on the Floor [not-audio_url] [/not-audio_url]

Duration: 14:25
In this episode of Sorry, It’s Discontinued, Hilary explores the vital role of Shipping & Receiving and Operations teams in retail. From unloading trucks and inventory management to stocking shelves, shipping orders, and…
Fit, Safety & First Impressions [not-audio_url] [/not-audio_url]

Duration: 20:11
Retail can look effortless when you walk into a store you love — but the truth is, it’s powered by real people working behind the scenes.In this episode, Hilary spotlights three vital Back of the House departments in lux…