Chantal Capodicasa of TD Bank: Speak Up!

Chantal Capodicasa of TD Bank: Speak Up!

Author: Dr. Laura Sicola November 14, 2023 Duration: 33:37

Laura welcomes Senior Vice President of TD Bank, Chantal Capodicasa, to talk about how she found the courage to speak up in defense of her team and challenge a directive in a time of crisis.

In this episode you will learn:

  • How Chantal challenges the misconceptions about ‘lenders’ at banks, and illustrates how they are more ‘relationship managers’ for bank clients.
  • How Chantal’s family’s battle with cancer showed her how being vulnerable can leave space for her team to show up for her in ways she didn’t realize she needed
  • How speaking up in a meeting, even when it’s just to ask a question or gain clarity, can benefit you and your team
  • How storytelling in an interview can show you have the ‘It’ factor employers are looking for

24 Hour Challenge:

In your next meeting, if you’re usually one of the quiet participants, speak up! Ask a question, share a best practice, or encourage participation from other teammates.

About Chantal Capodicasa:

Chantal Capodicasa is a Senior Vice President for TD Bank, and is the Regional Vice President for Commercial Banking in Southern New Jersey.  Chantal began her career in banking with the former Wachovia Bank (now Wells Fargo) in 2004. Today she leads a team of dedicated commercial and small business relationship managers as well as customer sales associates who provide legendary experiences and trusted advice around all aspects of commercial financial needs to TD Bank customers throughout Burlington, Camden, and Mercer counties. Chantal is very active within the TD Bank internal team member networks, participating as a mentor for  the Take the L.E.A.D program which is aimed at developing and advancing women in TD's commercial bank, as a mentor for the Impact program, a mentor for the RVP development program, and a mentor for the Relationship Manager Associate program. She also serves on the internal Business Action Committee for the TD Bank and Project Search partnership which focuses on preparing young people with significant disabilities for success in competitive integrated employment and is also an advocate for the Military Spouse Employment Partnership and Veterans recruitment.

 

Chantal earned her BS in Finance from the University of Connecticut. She currently serves on the boards for the Burlington County Regional Chamber of Commerce, the YMCA of the Pines, the Princeton Regional Chamber of Commerce (Treasurer) and the Medford Business Association (President). Most recently, Chantal is the recipient of the 2023 Outstanding Women's Business Executive honor from the Burlington County Regional Chamber of Commerce Voice of Business awards and was the 2022 Southern New Jersey Golf Classic Honoree for the Alzheimer's Association. Chantal is also active within the NJ State Veterans Chamber of Commerce, is a foster for the Burlington County Animal Alliance and has been an assistant coach for the Medford Youth Athletic Association track team.

Chantal's husband, Col Michael Capodicasa, is a veteran pilot and still serving with the USAFR today. Chantal and Michael live in Medford, NJ with their two sons.

 

You can connect with Chantal in the following ways:

 

You can connect with Dr. Laura Sicola in the following ways:

  • LinkedIn: https://www.linkedin.com/in/drlaurasicola
  • LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
  • YouTube: https://www.youtube.com/c/VocalImpactProductions
  • Facebook: Vocal Impact Productions
  • Twitter: @LauraSicola
  • Instagram: @VocalImpactProductions
  • Website: https://speakingtoinfluence.com/podcast/
  • Laura’s Online Course: virtualinfluence.today

 

 

 

 


Speaking to Influence features conversations about the tangible mechanics of leadership communication, moving beyond theory into practical application. Host Dr. Laura Sicola, an expert in linguistic influence, guides discussions that dissect how language, tone, and presence directly impact credibility and outcomes. Each episode brings a perspective from seasoned executives and industry figures who share their real-world experiences-not just their successes, but the nuanced moments where a single conversation changed a trajectory. The focus here is on the actionable: how to structure a message for a skeptical board, modulate your voice to convey authority without arrogance, and read a room to pivot your approach in real time. This isn't about generic public speaking tips; it's a deep exploration of the strategic choices behind influential speech. Listeners gain access to a toolkit for building confidence, commanding attention, and achieving specific professional results through more intentional communication. The podcast operates at the intersection of business strategy, personal development, and the often-overlooked technical art of persuasion, making it relevant for anyone whose role requires them to lead, sell, or inspire through spoken word. Dr. Sicola's background provides a unique lens, ensuring every conversation yields insights you can use immediately to refine your own impact.
Author: Language: en-us Episodes: 100

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