Jennifer Krippner from the Institute for Healthcare Excellence – Transforming Organizational Culture and Building Strong Relationships

Jennifer Krippner from the Institute for Healthcare Excellence – Transforming Organizational Culture and Building Strong Relationships

Author: Dr. Laura Sicola July 18, 2023 Duration: 31:05

In this episode of the “Speaking to Influence”, Dr. Laura Sicola spends time with Jennifer Krippner, Chief Experience Officer at the Institute for Healthcare Excellence, which implements evidence-based systems that instill a state of thriving in physicians, nurses, and caregiver teams.

In this episode you will learn:

  • that cultural transformation takes time, commitment, and courage
  • it is important to be present and attentive in conversations with all team members regardless of their position
  • to not be afraid to assert yourself and defend the high expectations you have
  • to believe in yourself when faced with a challenging situation
  • to make the “big ask” for something you want instead of talking yourself out of asking.

 

About Jennifer Krippner:

With over 20 years of experience in healthcare Jennifer is the Chief Experience Officer at the Institute for Healthcare Excellence (IHE), where she helps healthcare organizations create a culture that embraces trust, respect, compassion, and teamwork.

Jennifer believes that by nurturing relational skills, we can restore joy to the practice of medicine and improve quality, safety, and efficiency. She brings diverse perspectives and experiences to the team, having worked in various roles and settings in the healthcare industry.

As the Chief Experience Officer, Jennifer partners with healthcare leaders, physicians, nurses, and caregivers to design and deliver customized programs and solutions that address their specific needs and challenges. She employs her skills in healthcare management, marketing, and physician relations to build strong relationships, communicate effectively, and promote the value and impact of their work.

You can connect with Jennifer in the following ways:

  • Institute for Healthcare Excellence: https://www.iheteam.com/
  • LinkedIn: https://www.linkedin.com/in/jkrippner/

 

You can connect with Laura in the following ways:

  • LinkedIn: https://www.linkedin.com/in/drlaurasicola
  • LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
  • YouTube: https://www.youtube.com/c/VocalImpactProductions
  • Facebook: Vocal Impact Productions
  • Twitter: @LauraSicola
  • Instagram: @VocalImpactProductions
  • Website: https://speakingtoinfluence.com/podcast/
  • Laura’s Online Course: https://virtualinfluence.today

 

 


Speaking to Influence features conversations about the tangible mechanics of leadership communication, moving beyond theory into practical application. Host Dr. Laura Sicola, an expert in linguistic influence, guides discussions that dissect how language, tone, and presence directly impact credibility and outcomes. Each episode brings a perspective from seasoned executives and industry figures who share their real-world experiences-not just their successes, but the nuanced moments where a single conversation changed a trajectory. The focus here is on the actionable: how to structure a message for a skeptical board, modulate your voice to convey authority without arrogance, and read a room to pivot your approach in real time. This isn't about generic public speaking tips; it's a deep exploration of the strategic choices behind influential speech. Listeners gain access to a toolkit for building confidence, commanding attention, and achieving specific professional results through more intentional communication. The podcast operates at the intersection of business strategy, personal development, and the often-overlooked technical art of persuasion, making it relevant for anyone whose role requires them to lead, sell, or inspire through spoken word. Dr. Sicola's background provides a unique lens, ensuring every conversation yields insights you can use immediately to refine your own impact.
Author: Language: en-us Episodes: 100

Speaking to Influence
Podcast Episodes
Kurt Luidhardt, Co-Founder of the Prosper Group.  “Be Clear” [not-audio_url] [/not-audio_url]

Duration: 35:36
This week Kurt Luidhardt shares how critical it is that you know who the decision makers are when you are working with a client. Kurt shared an example of when he and his team worked diligently on a pitch assuming that t…
Dave Scopinich of Audacy: Framing Your Pitch for Success [not-audio_url] [/not-audio_url]

Duration: 34:17
This week Dave Scopinich shares how radio reaches almost 90 percent of all Americans (he shared that the source was Nielsen) on a daily basis. That gives his team and clients the opportunity to create and deliver premium…
Yesi Morillo, Senior Vice President at Citibank: Stay Ready! [not-audio_url] [/not-audio_url]

Duration: 35:01
This week, Yesi Morillo shares the importance of staying ready to take advantage of opportunities so that you are prepared for any moment to be able to discuss what you are working on. “The elevator is one of the most un…
Partnerships and Communication [not-audio_url] [/not-audio_url]

Duration: 33:07
This week Christine Ostrowski shares how an almost two hundred year old school is continually adapting to improve the lives of their students and team. By treating employees like clients to understand what they need to g…
Giving Back and Making a Difference [not-audio_url] [/not-audio_url]

Duration: 34:00
In this week’s episode, Retired FDNY Battalion Chief John LaBarbera of the Tunnel to Towers Foundation board shares with Laura the important work that the foundation is doing and the obstacles that they face including wi…
Humor and Executive Presence [not-audio_url] [/not-audio_url]

Duration: 22:35
This week, Laura discusses the importance of humor and executive presence. Laura shares her tips for adding “fun” to your presentation while keeping it professional and engaging your audience. Here are a few things that…
How to Inspire in Uncertain Times Part 2 [not-audio_url] [/not-audio_url]

Duration: 27:11
This week in the second part of a podcast episode discussing how to deal with uncertain times as both the leader who may be delivering a message as well as the person receiving it by Dr. Laura Sicola and Vocal Impact Pro…
How to Inspire in Uncertain Times Part 1 [not-audio_url] [/not-audio_url]

Duration: 27:37
This week in the first part of a podcast episode discussing how to deal with uncertain times as both the leader who may be delivering a message as well as the person receiving it by Dr. Laura Sicola and Vocal Impact Prod…