Rachael Jones - CEO, Syntax, a Redesign Health Company: Stakeholder Messaging and Radical Accountability

Rachael Jones - CEO, Syntax, a Redesign Health Company: Stakeholder Messaging and Radical Accountability

Author: Dr. Laura Sicola November 29, 2022 Duration: 31:19

This week Rachael Jones shares how her organization is turning stakeholders into teammates and making value-based care work for everyone involved. Listen in as Laura and Rachael discuss issues that cause friction around patient care, how Rachael navigated being an outsider and bringing a team together after a merger, the clarifying questions that matter most.

 

Here are a few things you’ll learn during this conversation:

  • Why Rachael uses the mantra “Clarify role. Clarify goal.”
  • The Importance of the Three C’s – Communication, Consensus Building, and Collaboration
  • Why Radical Accountability is valuable in emerging leaders
  • How to shift the energy of your team
  • Strategies for holding conversations with an underperformer

 

During the 24-Hour Influence Challenge, Rachael encourages you to ask yourself three questions: What’s your win? What’s important now? What’s one thing you could do to move forward?

 

These questions are based on the book Essentialism by Greg McKeown: http://bit.ly/3i7XYjh

 

About Rachael Jones:

 

Rachael Jones is an award-winning healthcare executive, thought leader in advancing Value-Based Care, and self-proclaimed “healthcare analytics nerd” adept in telling stories with data.

As a deep Value-Based Care expert, her distinguished career spans over 25 years in senior leadership roles for some of the largest health insurers and healthcare IT solutions providers in the U.S. including Cotiviti, Anthem, HealthFirst, and the TriZetto Group.

 

A champion of transformational change, Rachael is passionate about improving the healthcare landscape, with a longstanding history of success in delivering innovative products, performance-enhancing analytics, growth-enabling operational and investment strategies, and cost-of-care controls.

 

Rachael was recently named the new CEO and co-founder of a startup company still in stealth mode but among the portfolio of 40+ companies owned by Redesign Health, a pioneer in powering innovation in healthcare. In her new executive role, Rachael will be focused on catalyzing the transition to value-based care for health organizations nationwide by offering purpose-built tools and expertise to enable transparent, collaborative, and effective VBC program implementations.

 

Rachael earned her Bachelor of Science from Montclair State University and a Master of Public Administration from New York University.

 

You connect with Rachael in the following ways:

Website: https://www.redesignhealth.com/

Linkedin: https://www.linkedin.com/in/rachaelmcjones/

 

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

 

You can connect with Laura in the following ways:

 

LinkedIn: https://www.linkedin.com/in/drlaurasicola


LinkedIn Business Page: 
https://www.linkedin.com/company/vocal-impact-productions/


YouTube: 
https://www.youtube.com/c/VocalImpactProductions


Facebook: Vocal Impact Productions


Twitter: 
@Laura Sicola 


Instagram: @VocalImpactProductions


Speaking to Influence features conversations about the tangible mechanics of leadership communication, moving beyond theory into practical application. Host Dr. Laura Sicola, an expert in linguistic influence, guides discussions that dissect how language, tone, and presence directly impact credibility and outcomes. Each episode brings a perspective from seasoned executives and industry figures who share their real-world experiences-not just their successes, but the nuanced moments where a single conversation changed a trajectory. The focus here is on the actionable: how to structure a message for a skeptical board, modulate your voice to convey authority without arrogance, and read a room to pivot your approach in real time. This isn't about generic public speaking tips; it's a deep exploration of the strategic choices behind influential speech. Listeners gain access to a toolkit for building confidence, commanding attention, and achieving specific professional results through more intentional communication. The podcast operates at the intersection of business strategy, personal development, and the often-overlooked technical art of persuasion, making it relevant for anyone whose role requires them to lead, sell, or inspire through spoken word. Dr. Sicola's background provides a unique lens, ensuring every conversation yields insights you can use immediately to refine your own impact.
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