Redefining Healthcare Through Relationships, Purpose, and Personalized Care with Dr. Stevi Jenkins-Kelly
Guest: Dr. Stevi Jenkins-Kelly, PharmD, Founder of My Concierge Pharmacy Host: Julie Riga
What if your pharmacist knew your name, your goals, and your complete health story rather than just your prescription number?
In this episode, Julie Riga sits down with Dr. Stevi Jenkins-Kelly, a visionary pharmacist and founder of My Concierge Pharmacy. Together they explore how she left corporate pharmacy to build something new, a practice grounded in personalized service, trust, and a whole-patient approach to wellness. If you have ever felt like just a number in the system, this episode will inspire you to lead with more intention in your own work and life.
Redefining Healthcare Through Relationships, Purpose, and Personalized Care
About the Guest
Dr. Stevi Jenkins-Kelly is a licensed pharmacist with over 25 years of experience, including time at major chains such as CVS and Publix. She founded My Concierge Pharmacy in West Palm Beach, Florida after finding that most systems are built for volume, not genuine patient care. Her practice is completely independent, self-trademarked, and rooted in one guiding principle: pharmacy as a relationship, not a transaction.
She holds advanced certifications in diabetes care and collaborative practice and specializes in medication management, chronic disease support, and preventative health. She serves patients across Florida and Pennsylvania, with direct delivery and personalized consultations at every stage of life.
Fun Fact: Dr. Stevi loves salmon in every form. Lox and bagels with capers and onions is her absolute go-to.
The Three Ingredients for Concierge Success
1. Service as a Foundation True service is never transactional. Dr. Stevi built her team culture around being service-minded at every level. When you are moving a patient out of a system that has failed them, you must become the new definition of what great care looks like.
2. Trust Through Follow-Through Trust is built by doing what you say you will do, every single time. My Concierge Pharmacy proactively manages patient profiles, coordinates with providers, and connects with each patient a minimum of six times per year. Patients soon find they do not need to chase anyone because someone is consistently and genuinely watching over their care.
3. Customization That Feels Personal Concierge care is never cookie-cutter. Whether the patient is a parent preparing for summer, an elderly person managing chronic illness, or a performance athlete focused on longevity, every care plan is built specifically around that individual. Intentional personalization is what sets real concierge care apart from everything else.
Key Insights from This Episode
Pharmacists are trained in anatomy, biochemistry, and treatment protocol, making them the chemistry and treatment counterpart to a physician's diagnostic approach. Most patients never access this full depth of knowledge because corporate environments do not allow for it. Concierge pharmacy is changing that reality.
Dr. Stevi also applies a micro-therapy model, focusing on one health challenge at a time rather than overwhelming patients with everything at once. This approach builds clarity, confidence, and a genuine sense of control over personal health, growth, and life balance.
Connect with Dr. Stevi Jenkins-Kelly
Website: www.myconciergepharmacy.com Book a consult to explore whether concierge pharmacy is right for you. Service covers Florida and Pennsylvania with direct home delivery available.
Connect with Julie Riga
Explore leadership coaching, transformation, and purposeful living at the link below.
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