The Evolution of Roles with Eric & Brent Raber

The Evolution of Roles with Eric & Brent Raber

Author: SLCAutoPodcast May 19, 2023 Duration: 53:10

There’s a saying that I really love, that I’ve lived by for many years. “Find a need and fill it”. This saying speaks to service, but also making room for yourself to grow. The employees and even owners that I’ve seen become the most successful seem to really follow this saying too. They do things beyond what they are paid for because it needs to be done, they put the mission above their “title”. In my observation, when someone does this, success seems to be inevitable. This week's interview really drives this home. Eric and Brent Raber and not only brothers, but they own a highly successful 4-location repair shop company in Ohio. This concept is a theme throughout their story. If you work with family or are trying to level up in your shop or give your team opportunities, then this one is for you. 

Thanks to our sponsors, Leads Near Me and Shop Fix Academy. They serve our industry and help make this show possible. Learn more about them below.

Leads Near Me is a full-service online digital presence provider for automotive repair shops. Let Leads Near Me effortlessly increase your car count by reaching them at 888-953-2379 or by visiting them online at LeadsNearMe.com

Shop Fix Acadamy’s sole purpose is to stop the average small business from destroying the average family. Call 615-645-3683 to speak to someone on our leadership team about seeing if Shop Fix Acadamy is a good fit for your shop. Learn more at ShopFixAcademy.com  


Behind every thriving auto shop, dealership, or industry supplier, there's a story of how it got there. Success Leaves Clues: An Automotive Industry Podcast digs into those stories, moving past the myth of the solitary genius to explore how real growth happens through shared knowledge. Each conversation pulls back the curtain on the day-to-day realities and pivotal decisions that shape careers and businesses. You’ll hear from shop owners navigating expansion, technicians mastering their craft, service advisors building client trust, and the investors and vendors whose support keeps the entire ecosystem running. The dialogue gets into the specifics-the operational tweaks, the leadership challenges, the customer service philosophies-that actually move the needle. This isn't about abstract theory; it's a practical look at the automotive trade, built on the premise that the most valuable insights often come from someone who has already walked the path you're on. Tune in for honest, detailed conversations that feel more like a mentorship session than a broadcast, all focused on the tangible clues that lead to lasting results in this demanding field.
Author: Language: English Episodes: 100

Success Leaves Clues: An Automotive Industry Podcast
Podcast Episodes
Coming out of Addiction and Creating a Thriving Shop with Chris Knuth [not-audio_url] [/not-audio_url]

Duration: 47:33
It seems if you do just a little research, we can find that addiction is a prevalent trait in many business owners and high-performers. Left unchecked, addiction can create subtle and not-so-subtle problems with our shop…
Taking Complete Ownership for Our Mistakes with Joe Valind [not-audio_url] [/not-audio_url]

Duration: 42:43
In shop ownership, sometimes we make big mistakes, experience massive failures, and are presented with incredible challenges. Some of these can hurt a little, but some can create massive pain for us and those connected t…
The Bank Called Your Note… Now What? with Jonathan Ortiz [not-audio_url] [/not-audio_url]

Duration: 28:24
"Your note has been pulled." Those are some pretty scary words to hear for almost anyone. The thought brings up many questions: What would you do if that happened to you? How would you survive? Would you lose your shop,…
Replay: Breaking Free From Old Identities with Michael Rosenberger [not-audio_url] [/not-audio_url]

Duration: 23:02
Today is Friday, July 29th, and NEXT WEEK I’m grateful to be a part of the annual Shop Hackers conference in Nashville TN. If you’re attending that conference, please come and say 'hi'! Because of the conference this wee…
Visiting Shops Across America with Nate Winston [not-audio_url] [/not-audio_url]

Duration: 19:54
After being in the automotive industry for a while now, one word that comes to mind for me when describing us is COMMUNITY. Though it seems individualism ranks high in the traits of most of us, I’ve experienced that thos…
"You're the Problem!" with Todd Baldridge [not-audio_url] [/not-audio_url]

Duration: 32:15
What if you found out all along you that YOU were the problem that was causing your shop, or even your life to not be where you wanted them to be — that you were the source of your own discontentment and frustration. I f…
How to Build a Successful Family Business with Doug Hillmuth [not-audio_url] [/not-audio_url]

Duration: 37:44
Building a business from nothing, growing it into a family empire, and then passing it on to your kids. It’s the full circle. It’s the dream. It’s the goal that so many shop owners have, but how many actually get to see…
From Angry and Burnt Out to Thriving with Joe Stokes [not-audio_url] [/not-audio_url]

Duration: 48:21
Angry, burnt-out, and stuck. Those are some words that would describe where Joe Stokes found himself years ago. He was an incredible tech, made good money, and by all counts lived a good life, but he was miserable. He wa…
The Long Journey to an Overnight Success with Ashleigh Civitello [not-audio_url] [/not-audio_url]

Duration: 33:22
During my years in the industry, I’ve heard many stories of how owners started their shops. Of those, there are a few stories that come to mind of owners that seemed to have almost overnight success with their new shops.…
The Power of Becoming Less Important at Your Shop with Will Dunford [not-audio_url] [/not-audio_url]

Duration: 29:42
Are you an owner or manager who feels ineffective, overwhelmed, or stuck in "Mom/Dad Syndrome" at your shop? Or do you struggle to get your team to trust and listen to you? If so, then THIS is the PERFECT episode for you…