"You're the Problem!" with Todd Baldridge

"You're the Problem!" with Todd Baldridge

Author: SLCAutoPodcast July 9, 2022 Duration: 32:15

What if you found out all along you that YOU were the problem that was causing your shop, or even your life to not be where you wanted them to be — that you were the source of your own discontentment and frustration. I feel that so many people run from such a thought because honestly, I think when we acknowledge that we have that much power, it would mean we have to take responsibility and change. It was this train of thought that transformed today’s hero, Todd Baldridge owner of Buckeye Complete Auto care in Columbus OH. Todd owned his responsibility in his situation and it changed everything. This revelation propelled him to create a thriving shop where his team loves working there and his customers have to fight over parking spots just to get in. There are so many great nuggets in this great interview. 


Behind every thriving auto shop, dealership, or industry supplier, there's a story of how it got there. Success Leaves Clues: An Automotive Industry Podcast digs into those stories, moving past the myth of the solitary genius to explore how real growth happens through shared knowledge. Each conversation pulls back the curtain on the day-to-day realities and pivotal decisions that shape careers and businesses. You’ll hear from shop owners navigating expansion, technicians mastering their craft, service advisors building client trust, and the investors and vendors whose support keeps the entire ecosystem running. The dialogue gets into the specifics-the operational tweaks, the leadership challenges, the customer service philosophies-that actually move the needle. This isn't about abstract theory; it's a practical look at the automotive trade, built on the premise that the most valuable insights often come from someone who has already walked the path you're on. Tune in for honest, detailed conversations that feel more like a mentorship session than a broadcast, all focused on the tangible clues that lead to lasting results in this demanding field.
Author: Language: English Episodes: 100

Success Leaves Clues: An Automotive Industry Podcast
Podcast Episodes
The Longest Closing Day Ever with Phil Webster [not-audio_url] [/not-audio_url]

Duration: 1:15:54
If you’ve ever purchased a shop, a house, or even a car, then you know that the closing table can sometimes be a bit tense, unnerving, and even have some surprises. Sometimes, just getting to the closing table can be a c…
The Real Reasons We Have A "Tech Shortage" with Lowell Greene [not-audio_url] [/not-audio_url]

Duration: 1:03:05
We've addressed the tech shortage topic from several angles here on the show, but this conversation truly surprised and inspired me. There are so many layers to the problem, so when you hear a unique perspective like the…
A Story From Someone Who Serves Us with Ryan Burton [not-audio_url] [/not-audio_url]

Duration: 1:08:06
First off, let's address the elephant in the studio: This episode features our friend Ryan Burton who is the founder of Leads Near Me, which is a sponsor of this show. But rest assured you, he paid NOTHING to be intervie…
Creating a Company Culture That Retains Great Techs with Phil Quillen [not-audio_url] [/not-audio_url]

Duration: 59:55
It's a well-known fact that the auto repair industry that we are in the middle of a nationwide technician shortage. In my observation, there are shops that have faired better than others. These shops tend to focus on cre…
The Evolution of Roles with Eric & Brent Raber [not-audio_url] [/not-audio_url]

Duration: 53:10
There’s a saying that I really love, that I’ve lived by for many years. “Find a need and fill it”. This saying speaks to service, but also making room for yourself to grow. The employees and even owners that I’ve seen be…
Part 3 of 3: Become A Dependable and Powerful Leader with Joe Stokes [not-audio_url] [/not-audio_url]

Duration: 1:50:34
This is the final part of an incredible 3 part series with our friend, the very wise, Joe Stokes who is the Regional Director for EuroFix, AutoFix, and Mike's Auto in Middle Tennessee. If you’ve missed parts one and two,…
Part 2 of 3: Become A Dependable and Powerful Leader with Joe Stokes [not-audio_url] [/not-audio_url]

Duration: 1:24:43
Part two of this three-part series is focused on what it takes to open one (or more) stores at once. Joe Stokes, Regional Director for a fast-growing Middle Tennessee Auto Repair company, and I dive into how to find the…
Part 1 of 3: Become A Dependable and Powerful Leader with Joe Stokes [not-audio_url] [/not-audio_url]

Duration: 1:44:10
Our guest this week is the amazing and very wise, Joe Stokes who is the district manager for EuroFix, AutoFix, and Mike's Auto in Middle Tennessee. This is Joe’s second time on the show and if you’ve not heard his first…
How to Shipwreck Your Shop with Ryan Blair [not-audio_url] [/not-audio_url]

Duration: 57:52
Having a shop is much like steering a large ship in new waters. Your crew is looking to you for leadership, your passengers trust you to do the right thing, and your family needs you to be successful. Without the right e…