984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra

984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra

Author: Jon Krohn April 17, 2026 Duration: 29:18
Raju Malhotra, Chief Product and Technology Officer at Certinia, talks to Jon Krohn about the so-called SaaSpocalypse and how agentic AI is proving the doomsayers wrong. Listen to the episode to hear more about Certinia’s work with Salesforce and building with Agentforce 360, the three elements required for enterprise-grade agents, how AI agents have benefitted Certinia’s customers, and how to keep your work portfolio fresh and interesting to recruiters. Additional materials: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.superdatascience.com/984⁠⁠⁠⁠ Interested in sponsoring a SuperDataScience Podcast episode? Email natalie@superdatascience.com for sponsorship information.⁠⁠⁠ In this episode you will learn: (01:24) What Certinia does for professional services companies (08:45) Why the "SaaSpocalypse" is wrong (13:19) Agentforce 360 and how Certinia builds on it (15:06) The three elements required for enterprise-grade agents (18:02) How AI agents have impacted Certinia's customers

Hosted by Dr. Jon Krohn, Super Data Science: ML & AI Podcast with Jon Krohn is a deep and accessible exploration of how artificial intelligence and machine learning are reshaping our world. Each episode features conversations with leading researchers, engineers, and entrepreneurs from both academia and industry, breaking down complex ideas into something tangible and relevant. You'll hear firsthand about emerging techniques, practical applications, and the evolving landscape of data-driven careers. The sheer volume of data in our world is growing at a staggering rate, and this podcast serves as a guide to understanding that expansion and finding your place within it. Rather than offering abstract theory, these discussions focus on real-world impact, from cutting-edge algorithms to the human stories behind major breakthroughs. Tune in for a thoughtful, nuanced look at the tools and trends that are defining the future, all through the lens of experts who are building that future every day. Whether you're actively working in the field or simply curious about the forces driving technological change, this podcast provides a consistent source of insight and inspiration, demystifying the science that is quietly transforming every aspect of our lives.
Author: Language: English Episodes: 100

Super Data Science: ML & AI Podcast with Jon Krohn
Podcast Episodes
894: In Case You Missed It in May 2025 [not-audio_url] [/not-audio_url]

Duration: 29:32
In this episode of “In Case You Missed It”, Jon Krohn takes clips from interviews with guests in May 2025. From AI agent integration and RAG-based chatbots to education through virtual reality headsets and data harmoniza…
890: The “State of AI” Report 2025 [not-audio_url] [/not-audio_url]

Duration: 6:44
In this week’s Five-Minute Friday, Jon Krohn reveals highlights from Stanford University’s AI Index Report. Released a few weeks ago by the Institute for Human-Centered AI, this annual report details the incredible techn…

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