984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra

984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra

Author: Jon Krohn April 17, 2026 Duration: 29:18
Raju Malhotra, Chief Product and Technology Officer at Certinia, talks to Jon Krohn about the so-called SaaSpocalypse and how agentic AI is proving the doomsayers wrong. Listen to the episode to hear more about Certinia’s work with Salesforce and building with Agentforce 360, the three elements required for enterprise-grade agents, how AI agents have benefitted Certinia’s customers, and how to keep your work portfolio fresh and interesting to recruiters. Additional materials: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.superdatascience.com/984⁠⁠⁠⁠ Interested in sponsoring a SuperDataScience Podcast episode? Email natalie@superdatascience.com for sponsorship information.⁠⁠⁠ In this episode you will learn: (01:24) What Certinia does for professional services companies (08:45) Why the "SaaSpocalypse" is wrong (13:19) Agentforce 360 and how Certinia builds on it (15:06) The three elements required for enterprise-grade agents (18:02) How AI agents have impacted Certinia's customers

Hosted by Dr. Jon Krohn, Super Data Science: ML & AI Podcast with Jon Krohn is a deep and accessible exploration of how artificial intelligence and machine learning are reshaping our world. Each episode features conversations with leading researchers, engineers, and entrepreneurs from both academia and industry, breaking down complex ideas into something tangible and relevant. You'll hear firsthand about emerging techniques, practical applications, and the evolving landscape of data-driven careers. The sheer volume of data in our world is growing at a staggering rate, and this podcast serves as a guide to understanding that expansion and finding your place within it. Rather than offering abstract theory, these discussions focus on real-world impact, from cutting-edge algorithms to the human stories behind major breakthroughs. Tune in for a thoughtful, nuanced look at the tools and trends that are defining the future, all through the lens of experts who are building that future every day. Whether you're actively working in the field or simply curious about the forces driving technological change, this podcast provides a consistent source of insight and inspiration, demystifying the science that is quietly transforming every aspect of our lives.
Author: Language: English Episodes: 100

Super Data Science: ML & AI Podcast with Jon Krohn
Podcast Episodes
945: AI is a Joke, with Joel Beasley [not-audio_url] [/not-audio_url]

Duration: 56:11
Is there humor in data? Joel Beasley, host of Modern CTO, tells Jon Krohn how he used AI to turn his sights to stand-up comedy. He also shares his tips on tech leadership that he learned from his popular podcast, Modern…
944: Gemini 3 Pro: Google’s Back on Top [not-audio_url] [/not-audio_url]

Duration: 8:21
Google is steaming ahead with launching its top-league new Gemini 3 Pro model across their product suite, from Google Search to Vertex AI cloud services. The multinational tech company is also letting eager early adopter…
943: Creative Machines: AI in Music and Art, with Prof. Maya Ackerman [not-audio_url] [/not-audio_url]

Duration: 56:38
Creative human-AI partnerships and AI-generated music: WaveAI CEO and co-founder Maya Ackerman speaks with Jon Krohn about learning to see – and accept – AI’s potential as a creative partner in a human-centric, AI-forwar…
941: Multi-Agent Human Societies, with Dr. Vijoy Pandey [not-audio_url] [/not-audio_url]

Duration: 1:06:14
Vijoy Pandey imagines a bold new society in which agents and humans make scientific discoveries and complete physical tasks together, and he tells Jon Krohn about his work at AGNTCY, Cisco’s open-source platform for the…
940: In Case You Missed It in October 2025 [not-audio_url] [/not-audio_url]

Duration: 43:27
Jon Krohn curates a selection of clips from the month that was. Hear from the orchestrators of an expanding AI universe in this episode of In Case You Missed It, with news, views and groundbreaking ideas from Sheamus McG…
937: How to Design AI-First Products, with Marc Dupuis [not-audio_url] [/not-audio_url]

Duration: 59:32
AI tools won’t eliminate but elevate data scientists, says Marc Dupuis. The CEO of fabi.ai talks to Jon Krohn about the new wave of AI-driven platforms that integrate workflows within popular work tools like Slack and em…
936: LLMs Are Delighted to Help Phishing Scams [not-audio_url] [/not-audio_url]

Duration: 5:07
How much power – and risk – do we carry around with us in our pockets? A Reuters investigation about how easily LLMs can be utilized for online phishing scams is the subject of this week’s Five-Minute Friday with Jon Kro…