TTS Company: Why Leadership Training Isn’t Working—and What Leaders Need Instead, Podcast

Julie Thiel, Founder of TTS Company, was interviewed by Doug Green, Publisher of TR Publications, in a podcast recorded August 11, 2026, about why traditional leadership training often fails to create lasting change—and how companies can give managers practical help when real-world leadership challenges arise. “Training as an event is not effective. It’s just not effective. It doesn’t work,” Thiel says, pointing out that leaders often leave a conference or training session energized, only to fall back into old habits once they return to the pressures of daily work. Thiel argues that leadership happens “one conversation at a time.” Managers may need to address an employee performance problem, mediate a conflict, discuss a promotion, coach a talented employee or manage their own emotional reaction—all while dealing with customers, deadlines and other pressures. The challenge is especially significant for growing technology companies, where strong technical employees are often promoted into management roles and suddenly expected to have advanced skills in coaching, feedback, conflict resolution, recognition and communication. Thiel discusses The Vault, TTS Company’s leadership development community designed to move beyond one-time training. Available on desktop and as an app, The Vault provides short weekly leadership challenges, practical resources and ongoing coaching designed to help managers develop new habits and find guidance when they actually need it. Rather than waiting for the next conference or searching through an old training binder, a manager preparing for an interview, difficult conversation or coaching session can access relevant resources immediately. The conversation also explores TTS Company’s broader fractional HR model. The company works with growing businesses that need ongoing HR expertise but may not require a full internal HR department, helping with employee issues, manager coaching, HR best practices, acquisitions and the added complexity that comes with growth. Learn more about TTS Company and The Vault at thettscompany.com.