Augmenting Human Experience with AI

Augmenting Human Experience with AI

Author: Chad Burmeister March 14, 2026 Duration: 28:48
Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Chirag Kulkarni, co-founder and CEO of Hobbes, about the evolving role of AI in sales and customer experience. They discuss how AI is transforming customer interactions, the balance between automation and human touch, and the misconceptions surrounding AI's capabilities. The conversation also touches on emerging technologies, ethical considerations, and the importance of emotional intelligence in sales. Takeaways AI is shifting from automation to augmenting human capabilities. Customers expect software to simplify their tasks. The human element in sales remains crucial despite AI advancements. AI can resolve issues faster, enhancing customer experience. Finding the right balance between AI and human interaction is essential. Misconceptions about AI's intelligence can lead to unrealistic expectations. Humans possess emotional intelligence that AI cannot replicate. Local AI models are set to revolutionize the industry. Transparency in AI interactions fosters trust with customers. Ethical considerations in AI are becoming increasingly important. Chapters 00:00 Introduction to AI in Sales 02:03 The Evolution of Customer Experience with AI 05:28 AI's Role in Onboarding and Customer Retention 09:10 Misconceptions About AI and Its Capabilities 12:48 Balancing AI Automation with Human Touch 16:38 Emerging Technologies in AI 20:09 Ethical Considerations in AI

Chad Burmeister has spent his career at the forefront of sales transformation, and in The AI for Sales Podcast, he brings that experience into direct conversation with the tools reshaping the profession. This isn't about speculative futurism; it's a grounded exploration of how artificial intelligence is actively being applied to real sales challenges. Each episode delves into practical strategies, dissecting how the synergy between human intuition and machine intelligence can streamline processes, unlock insights, and ultimately close more deals. You'll hear from practitioners and innovators who are using AI to enhance everything from lead generation and conversation intelligence to pipeline management and coaching. The guiding principle here is efficiency, captured well by Dr. Joel Le Bon's observation that in sales, time kills deals, but in this arena, AI kills time. Brought to you by partners like BDR.ai, Nooks.ai, and ZoomInfo, the discussions are rooted in actionable intelligence. If you're in sales, leadership, or entrepreneurship and feel the pressure to do more with less, this podcast offers a clear-eyed look at the technologies that are becoming essential companions. Chad facilitates conversations that cut through the hype, focusing on tangible results and the creative application of these powerful tools in a modern commercial landscape.
Author: Language: en-us Episodes: 100

The AI for Sales Podcast
Podcast Episodes
Disrupting the Sales Industry with AI [not-audio_url] [/not-audio_url]

Duration: 23:30
Summary Jason Duncan, a former pastor and school teacher turned entrepreneur coach, discusses the role of AI in business and entrepreneurship. He believes that AI is a tool that can enhance and augment human intelligence…
Building and Licensing Chatbot Applications [not-audio_url] [/not-audio_url]

Duration: 29:09
Summary In this episode, Chad Burmeister interviews Joe Ingram, CEO of Ingram Interactive, also known as Sales Genius. They discuss the role of AI in sales and how it can solve the need for instant gratification. Joe sha…
The Importance of Good Data for AI [not-audio_url] [/not-audio_url]

Duration: 31:29
Summary In this episode, Chad Burmeister interviews Andrew Crider, the Director of Cloud and Analytics at Lumen Data. They discuss the importance of good data for AI and how AI can solve business problems. They also talk…
Enhancing Sales Training with AI [not-audio_url] [/not-audio_url]

Duration: 24:41
Summary In this episode, Chad Burmeister interviews Bryan Hayes, founder of Elevate X Sales, about commercial real estate marketing and the role of AI in the industry. They discuss the potential of conversation AI to ass…
Ensuring Successful AI Deployments [not-audio_url] [/not-audio_url]

Duration: 27:30
Summary In this episode, Chad interviews Alyssa Lee, Senior Go-To-Market Specialist at AWS, about customer success within AI services. They discuss the importance of AI deployments being successful and the key aspects to…
Humanizing AI: Enhancing Sales Interactions [not-audio_url] [/not-audio_url]

Duration: 41:06
Amarpreet Kalkat, founder of Humantic AI, discusses the role of AI in sales and the importance of humanizing AI. He emphasizes the distinction between assistive AI and replaceive AI, highlighting the potential for AI to…
The Power of AI in Sales: Prioritization and Focus [not-audio_url] [/not-audio_url]

Duration: 32:43
Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Masha Kroll, the CEO of Glowstick.ai. They discuss the use of AI in sales and the importance of prioritization and focus. Masha shares her b…
The Role of AI in Sales and Human Connection [not-audio_url] [/not-audio_url]

Duration: 21:53
Summary In this episode, Chad Burmeister interviews Mimi Gross, who coined the phrase 'people-led growth.' They discuss the use of automation and technology on LinkedIn, including the importance of personalization and bu…
Cutting Through the Noise with Relationship-Based Selling [not-audio_url] [/not-audio_url]

Duration: 26:48
Summary In this episode, Chad Burmeister interviews David Connors, the co-founder and CEO of The Swarm, a platform that helps sales teams leverage their company's network using AI. They discuss the power of AI in sales a…
AI's Impact on Standardized Transactions [not-audio_url] [/not-audio_url]

Duration: 27:38
Summary In this episode, Chad Burmeister interviews Dr. David Macauley, the founder of Wendworks. They discuss the impact of AI on democratizing content knowledge and enabling humans to apply knowledge creatively. They a…