The Human Element in Sales

The Human Element in Sales

Author: Chad Burmeister December 7, 2024 Duration: 38:28
Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Mike Todasco, a recognized expert in AI and innovation. They discuss the transformative impact of AI on customer experience, sales processes, and the importance of maintaining human relationships in sales. Mike shares insights on how AI can enhance personalization, coaching in sales, and the future trends in AI technology. They also touch on the ethical implications of AI and its democratization, making advanced technology accessible to all. Takeaways AI is enhancing personalization in customer experiences. The shift from traditional sales methods to AI-driven coaching is significant. AI can help salespeople improve their skills incrementally. Human relationships remain crucial in sales despite AI advancements. Data management is essential for effective AI implementation. AI tools are becoming more accessible to non-technical users. The future of sales will involve more personalized interactions. Ethics in AI is a growing concern that needs to be addressed. AI can help individuals communicate more effectively in business. The democratization of AI is empowering individuals across various fields. Chapters 00:00 Introduction to AI and Innovation 05:55 AI in Sales: Coaching and Personalization 12:11 The Human Element in Sales 17:46 Data Management and AI 22:50 Future Trends in AI and Sales 29:59 Ethics and Democratization of AI Mike Todasco is a former Senior Director of Innovation at PayPal and a current Visiting Fellow at the James Silberrad Brown Center for Artificial Intelligence at SDSU. With over 100 patents to his name, Mike played a key role in fostering a culture of innovation across PayPal’s 20,000+ employees. A recognized expert in AI and innovation, he explores how AI can enhance creativity and revolutionize business processes and personal tasks. Passionate about democratizing advanced technology, Mike advocates for enabling innovation without requiring deep technical expertise. He frequently shares his insights on AI’s impact on innovation, decision-making, and cognition through articles on Medium and LinkedIn. LinkedIn: https://www.linkedin.com/in/todasco/ Medium: https://medium.com/@todasco Newsletter: https://www.linkedin.com/newsletters/ai-conversations-6996917847037755392/ SDSU: https://business.sdsu.edu/centers-institutes/ai Learn more about AI for Sales with Chad: LinkedIn Group: https://www.linkedin.com/groups/12811259/ LinkedIn Personal Page: https://www.linkedin.com/in/chadburmeister/ YouTube Channel: https://www.youtube.com/@TheAIforSalesPodcast TikTok: https://www.tiktok.com/@ai4sales Facebook Page: https://www.facebook.com/theaiforsalespodcast/ Twitter Page: https://twitter.com/saleshack The AI For Sales Podcast is sponsored by our proud partners: BDR.ai | https://www.bdr.ai/ TruVersity | https://www.truversity.com/

Chad Burmeister has spent his career at the forefront of sales transformation, and in The AI for Sales Podcast, he brings that experience into direct conversation with the tools reshaping the profession. This isn't about speculative futurism; it's a grounded exploration of how artificial intelligence is actively being applied to real sales challenges. Each episode delves into practical strategies, dissecting how the synergy between human intuition and machine intelligence can streamline processes, unlock insights, and ultimately close more deals. You'll hear from practitioners and innovators who are using AI to enhance everything from lead generation and conversation intelligence to pipeline management and coaching. The guiding principle here is efficiency, captured well by Dr. Joel Le Bon's observation that in sales, time kills deals, but in this arena, AI kills time. Brought to you by partners like BDR.ai, Nooks.ai, and ZoomInfo, the discussions are rooted in actionable intelligence. If you're in sales, leadership, or entrepreneurship and feel the pressure to do more with less, this podcast offers a clear-eyed look at the technologies that are becoming essential companions. Chad facilitates conversations that cut through the hype, focusing on tangible results and the creative application of these powerful tools in a modern commercial landscape.
Author: Language: en-us Episodes: 100

The AI for Sales Podcast
Podcast Episodes
The Future of Productivity in Sales [not-audio_url] [/not-audio_url]

Duration: 37:22
Summary In this episode, Chad Burmeister speaks with Richard Savoie, CEO of Adiona, about the transformative impact of AI in logistics and sales. They discuss how AI can enhance productivity, improve customer experience,…
Building Trust in Sales with AI [not-audio_url] [/not-audio_url]

Duration: 29:37
Summary In this episode of the AI for Sales podcast, host Chad Burmeister interviews Ari Galper, a leading authority on trust-based selling. They discuss the importance of building trust in sales, the role of AI in enhan…
The New Era of Originality in AI [not-audio_url] [/not-audio_url]

Duration: 25:28
summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Jon Gillham, founder of Originality.ai, discussing the significance of originality in the age of AI. They explore the value proposition of o…
The Future of Sales in an AI-Driven World [not-audio_url] [/not-audio_url]

Duration: 41:07
summary In this conversation, Chad Burmeister and Dr. Ashwin Mehta discuss the transformative impact of AI on customer experience and sales processes. They explore how AI can enhance the customer journey, reduce costs, a…
Unlocking Business Growth Through Consciousness [not-audio_url] [/not-audio_url]

Duration: 25:44
Summary In this episode of the AI for Sales podcast, Chad Burmeister and Townsend Wardlaw explore the profound impact of consciousness on business growth, the evolution of user interfaces in the age of AI, and the critic…
Transforming Customer Experience with AI [not-audio_url] [/not-audio_url]

Duration: 33:01
summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Michael Katz, founder and CEO of FlowSend. They discuss the transformative impact of AI on customer experience, the importance of pers…
The Future of AI Expertise [not-audio_url] [/not-audio_url]

Duration: 30:15
Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Yuval Keshtcher, founder of the UX Writing Hub, about the evolving landscape of AI expertise and its implications for customer experie…
Navigating the AI Revolution in Sales [not-audio_url] [/not-audio_url]

Duration: 28:08
Summary In this episode of the AI for Sales podcast, host Chad Burmeister engages with Jeff and David Bush, leaders at BDR.ai, to explore the transformative impact of AI on sales and customer experience. They discuss the…
Unlocking Sales Potential with AI [not-audio_url] [/not-audio_url]

Duration: 30:25
summary In this episode of the AI for Sales podcast, Chad Burmeister speaks with Matt Slotnick, co-founder and CEO of Poggio, about the transformative role of AI in sales. They discuss how Poggio helps organizations leve…
AI's Impact on the Customer Journey [not-audio_url] [/not-audio_url]

Duration: 25:51
Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Matt Darrow, co-founder and CEO of Vivun. They discuss the significance of the name 'Vivian', which means 'lever' in Finnish, and how it rel…