AI Adoption and Skepticism in Regulated Industries - with Ylan Kazi of Blue Cross Blue Shield of North Dakota

AI Adoption and Skepticism in Regulated Industries - with Ylan Kazi of Blue Cross Blue Shield of North Dakota

Author: Daniel Faggella January 27, 2026 Duration: 21:30

Today's guest is Ylan Kazi, Chief Data and AI Officer, Blue Cross Blue Shield of North Dakota. Ylan joins Emerj Client Narrative & Content Strategy Lead Nick Gertsch to explore balancing AI innovation with risk governance in regulated healthcare sectors. Ylan also shares practical takeaways like forming cross-functional teams for realistic policy development, applying an AI Hippocratic Oath by starting with low-risk use cases to refine processes, and leveraging AI to improve patient experiences through lab result explanations and wait time predictions. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast!


Hosted by Daniel Faggella, The AI in Business Podcast cuts through the technical jargon to focus on what matters for leadership. This is a conversation for executives and decision-makers who know artificial intelligence is a strategic imperative but need clarity on how to actually integrate it. The focus is squarely on identifying real-world opportunities, ensuring AI projects align with broader business goals, and ultimately demonstrating a tangible return on investment. Rather than theory, each episode delivers grounded insights through interviews conducted by Emerj's research team with top AI practitioners. Their guests come directly from the trenches of major Fortune 2000 companies and pioneering unicorn startups, sharing firsthand accounts of what works. You'll hear specific use-cases, emerging trends, and the often-overlooked best practices that separate successful adoption from costly missteps. This podcast provides a direct line to the actionable knowledge needed to make informed, confident decisions about where and how to apply AI in your organization. It’s an ongoing resource for any leader looking to move beyond the hype and translate capability into concrete business advantage.
Author: Language: English Episodes: 100

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