ServiceNow Series E179: Jillian Hall-Robinson, VP of ServiceNow Practice at Milestone Technologies

ServiceNow Series E179: Jillian Hall-Robinson, VP of ServiceNow Practice at Milestone Technologies

Author: Alldus International November 13, 2024 Duration: 24:51

Today's guest is Jillian Hall-Robinson, VP of ServiceNow Practice at Milestone Technologies. Founded in 1997, Milestone Technologies is a leading global IT services and digital solutions provider that collaborates with organizations worldwide to revolutionize their technology infrastructure and digital capabilities. With a strong commitment to innovation and customer satisfaction, they empower businesses to accelerate their digital transformation journey and unlock new opportunities for growth and success.

As an Elite ServiceNow Reseller and an Elite ServiceNow Consulting and Implementation Partner, the Milestone team has been delivering world-class ServiceNow services and solutions since 2012 and service management services since 2001. With a long track record of successful ServiceNow implementations, their highly skilled consultants collaborate closely with clients to provide the right solutions and approach to ensure long-term success on the platform.

In the episode, Jillian talks about:

Her career journey from construction to IT leadership within ServiceNow,

How Milestone transformed into an IT services powerhouse,

Prioritizing process optimization for lasting customer success,

An overview of the team and focus on key ServiceNow areas for growth,

Milestone’s aim to expand globally and develop ServiceNow talent,

What makes Milestone a great place work


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

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