ServiceNow Series E181: Andy Venables, Chief Technology Officer at POPX

ServiceNow Series E181: Andy Venables, Chief Technology Officer at POPX

Author: Alldus International November 20, 2024 Duration: 20:17

Today's guest is Andy Venables, Chief Technology Officer at POPX. Founded in 2018,POPX are a team of MSP seasoned technologists and service specialists who believe that every MSP has the right to access transformation technology that delivers the best customer experience. It is their mission to transform technology services with “next level workflow automation,” so their customers can self-serve in an efficient, zero-touch and scalable way.

Andy has led large and complex software solution implementations across IT and technology stacks for many years. He has a remarkable background working with and improving the operations of Managed Service Providers and software houses before a notable tenure of over six years at ServiceNow as a Senior Architect.  Andy is a strong advocate of aligning technology to value-generating business outcomes, a methodology he applies to all POPX deployments. 

In the episode, Andy talks about:

How his Lifelong passion for tech led to his ServiceNow career,

Realizing a passion for tech over sales,

How his time with ServiceNow sparked transitioning into his own ServiceNow consultancy,

Thriving on strong direction, culture and a collaborative ecosystem,

PopX’s managed ServiceNow services to ensuring lasting customer success,

How certifications build client confidence, but outcomes matter most for POPX,

The pace of change is accelerating powered by Gen AI


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

The Alldus Podcast - AI in Action
Podcast Episodes
E535 Darren Spurgeon, Chief Technology Officer at Torchlight AI [not-audio_url] [/not-audio_url]

Duration: 17:42
Today's guest is Darren Spurgeon, Chief Technology Officer at Torchlight AI. In a turbulent world, Torchlight leads the charge in harnessing technology to identify risk, prevent conflict and foster stability. Their missi…
E534 Patrick Elder, Director of Data & AI Centre of Excellence at ECS [not-audio_url] [/not-audio_url]

Duration: 18:39
Today's guest is Patrick Elder, Director of Data and AI, Centre of Excellence at ECS. Founded in 1993, ECS is a leading provider of solutions in science, engineering and advanced technologies, including cloud, cybersecur…
E533 Yaniv Shimoni, Co-Founder at Take2 AI [not-audio_url] [/not-audio_url]

Duration: 21:25
Today's guest is Yaniv Shimoni, Co-Founder at Take2 AI. Founded in 2021, Take2 AI is an AI-Powered job simulation platform for sales recruiting and training. Take2 AI helps companies generate tailor-made simulations of r…
E532 Eddie Kirkland, Principal Data Scientist at ICF [not-audio_url] [/not-audio_url]

Duration: 22:28
Today's guest is Eddie Kirkland, Principal Data Scientist at ICF. Founded in 1969, ICF is a global advisory and technology services provider that combine unmatched expertise with cutting-edge technology to help clients s…