ServiceNow Series E200: Josh Soper, Chief Revenue Officer at Norseman Services

ServiceNow Series E200: Josh Soper, Chief Revenue Officer at Norseman Services

Author: Alldus International May 19, 2025 Duration: 18:07

Today's guest is Josh Soper, Chief Revenue Officer at Norseman Services. Founded in 2014, ​Norseman Services is a Maryland-based IT consulting firm specializing in ServiceNow solutions for both public and private sector clients. They offer a comprehensive suite of services, including strategic advisory, platform implementation, workflow optimization and ongoing operational support. Norseman Services focuses on delivering tailored digital transformation solutions that enhance operational efficiency and customer experience.

Josh is a seasoned Technology Services Executive with a passion for building high-performance digital transformation teams across diverse technology sectors. His leadership is centered on achieving significant business outcomes and accelerating time to value for his clients. With a blend of expertise, business acumen and an execution-focused approach, Josh strives to be a standout leader in the realm of digital transformation.

In the episode, Josh talks about:

0:00 His 25 year journey in IT staffing, sales, leadership and growth

2:41 An insight into Norseman Services' impact in the public sector

4:13 A Specialized ServiceNow partner with expertise, funding and experience

6:19 Use case of fixing failed implementations, optimizing public sector IT

9:09 "Expertise on Demand" for flexible ServiceNow project solutions

10:31 Why ServiceNow success requires industry expertise, not just IT knowledge

11:47 Helping customers maximize ServiceNow’s value and efficiency

13:46 Offering a family-oriented, stable and accountable workplace

15:29 Hiring focus on solution and business process consultants for success


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

The Alldus Podcast - AI in Action
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