ServiceNow Series E207: 'SkillBridge & the Future of Veterans in Tech' with ServiceNow's Matthew Smenos

ServiceNow Series E207: 'SkillBridge & the Future of Veterans in Tech' with ServiceNow's Matthew Smenos

Author: Alldus International September 29, 2025 Duration: 27:06

Today's guest is Matthew Smenos, Principal Programs Manager, Global Veterans Skillbridge at ServiceNow. Matthew focuses on program development and strategy, leading the design and implementation of the Global Veterans Skillbridge program to ensure it reaches diverse veteran communities worldwide. He develops strategies to scale the program globally, identify opportunities for innovation, and continuously enhance its effectiveness and impact.

Collaboration is central to Matthew’s work. He partners with internal teams - including HR, Talent Acquisition, and Diversity & Inclusion - to align the program with ServiceNow’s broader workforce initiatives. He also cultivates relationships with external organizations such as veteran advocacy groups, government agencies and educational institutions to amplify the program’s reach and influence.

In the episode, Matthew discusses:

0:00 His background as military veteran, educator, consultant & program manager dedicated to service

08:39 Building veteran career paths through ServiceNow's RiseUp program

12:25 Their free 16-week ServiceNow training preparing veterans for tech careers

15:02 Success measured by veteran job placement and certifications earned

17:25 The story of Josh who became a certified ServiceNow architect

23:44 Expanding SkillBridge with AI, scaling veteran training opportunities


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

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