Women in ServiceNow Series E02: Andrea Kis, Strategic Partner Director at Capgemini UK

Women in ServiceNow Series E02: Andrea Kis, Strategic Partner Director at Capgemini UK

Author: Alldus International December 4, 2024 Duration: 19:18

Today's guest is Andrea Kis, Strategic Partner Director at Capgemini UK. As a leading strategic partner to companies around the world, Capgemini have leveraged technology to enable business transformation for more than 50 years. They address the entire breadth of business needs, from strategy and design to managing operations. To do this, they draw on deep industry expertise and a command of the fast-evolving fields of cloud, data artificial intelligence, connectivity, software, digital engineering and platforms.

Andrea is a recognized service management expert, who specializes in enterprise service management, operating model and service design, transformation, innovation and customer experience, including the design and mapping of human centric services and user journeys. She is an experienced program and project manager, who has delivered and managed global consulting engagements in various industries and sectors. Andrea is also an active speaker who has presented at numerous conferences and industry forums globally.

In the episode, Andrea discusses:

How ServiceNow evolved from ticketing tool to an essential IT solution

Her journey into the world of technology

Building relationships, solving problems and staying updated on technology

How authenticity, empathy, humor and kindness builds strong relationships

Why Tech jobs should focus on human elements, relationships and adoption

An overview of RiseUp's tech career opportunities and offerings

How Generative AI enhances daily life, adding convenience and efficiency


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

The Alldus Podcast - AI in Action
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