Women in ServiceNow Series E10: Trinh Nguyen, Product Owner of ServiceNow at Okta

Women in ServiceNow Series E10: Trinh Nguyen, Product Owner of ServiceNow at Okta

Author: Alldus International June 23, 2025 Duration: 22:19

Today's guest is Trinh Nguyen, Product Owner of ServiceNow at Okta. Founded in 2009, Okta is the leading independent identity management partner. Driven by a vision to empower everyone to safely use any technology, Okta champions neutrality - offering organizations, employees and end users the flexibility to work seamlessly across any device or platform. Today, two-thirds of the Fortune 100, over 40% of the Forbes Global 2000, and thousands of other organizations rely on Okta to protect their digital ecosystems.

In the episode, Trinh talks about:

0:00 Her journey from IT ops to ServiceNow platform lead

5:07 Why late nights aren't ideal, but global teamwork matters

6:17 How success isn't technical depth; it's data-driven, value-based storytelling

7:30 From out-of-box start to growth & how AI will drive next-level impact

10:03 Stakeholder buy-in comes from vision, scalability and ROI

09:22 Success is a collaborative effort, as partnership and shared vision drive adoption

13:39 Tech needs more women with diverse paths, big impact and no fear

15:50 Mentorship through strong women from trusted guidance, observation and inspiration

17:33 Advice to believe in yourself; challenges pass and growth follows

19:10 Excited about agentic AI which is improving processes autonomously


Behind the buzzwords and headlines, artificial intelligence is already reshaping industries and daily routines in tangible ways. The Alldus Podcast-AI in Action cuts through the noise to focus on these real-world applications. Each conversation goes beyond theory, delving into the practical challenges and triumphs experienced by the people building and implementing these technologies. You’ll hear directly from technologists and data science practitioners who are on the front lines, discussing the specific impact of Data Science, Machine Learning, and AI on everything from healthcare and finance to how we interact with the world around us. This series, supported by Alldus International’s work in AI workforce solutions, is built on a simple idea: understanding comes from listening to those doing the work. The discussions are grounded in current projects and genuine expertise, offering a clear-eyed view of what’s possible now and what might be next. Tune in for a candid exploration of how intelligent systems are being put into action, moving from conceptual hype to functional reality. This podcast provides a essential perspective for anyone curious about the practical engine driving technological change today.
Author: Language: en-us Episodes: 100

The Alldus Podcast - AI in Action
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