Ep. 52: Using AI to Ease Documentation Burden Ethically, with Tech Leader Raj Paul

Ep. 52: Using AI to Ease Documentation Burden Ethically, with Tech Leader Raj Paul

Author: Carlyn Neek - OT Entrepreneur Coach, Educator, Founder of ACTivate Vitality December 16, 2025 Duration: 36:11

Ever feel like you're drowning in documentation while the work you actually trained for gets squeezed into the margins? Or maybe you're curious about AI tools but worried about privacy, security, and whether using them is even ethical? You're not alone and this conversation might be exactly what you need to hear.

In this episode, I sit down with Raj Paul, Director of Engineering at Jane, where he leads the teams building clinical features designed to reduce administrative burden. Raj brings a unique perspective he's not an OT, but his wife is, so he deeply understands our world. He's also openly multipassionate, generating many ideas and he shares about how he uses AI to challenge and refine his thinking and communicate more effectively.

We're having the real conversation about AI documentation tools that so many OTs are craving. Raj walks us through exactly how AI Scribe keeps your data private, how to get proper consent from clients, and why you don't need to be afraid of this technology.

But here's what really hit me: We talk about this pervasive belief that for work to be valuable, it needs to be hard. I share about the experience of OT entrepreneur coaching clients who had a turning point when she started using AI for documentation. She realized she'd been using her leftover energy for her family instead of finding ways to work less hard. That shift cascaded into her riding bikes more, making art, volunteering with her kids' sports teams, and actually living her life. Work doesn't have to be hard to be valuable.

In this episode, we cover:

  • How AI Scribe actually works and what makes it secure (BAAs, human-in-the-loop design, AWS partnership)
  • Why Jane's team can't access your transcripts or notes - and how they improve the tool without seeing your data
  • Getting informed consent from clients (regulatory considerations, intake forms, and having the conversation)
  • How to start experimenting with AI safely before using it clinically
  • The "AI as intern" analogy - why you still need to check its work
  • Privacy concerns, environmental considerations, and making values-aligned decisions
  • Why Raj uses Claude personally to challenge his ideas and improve his communication
  • The importance of psychological safety in creating better ideas and better outcomes
  • Practical tips: Start with free tools, check your privacy settings, get comfortable before jumping in

This episode is for you if:

  • You're curious about AI documentation but need the safety and privacy facts first
  • You're burned out from documentation and wondering if there's a better way
  • You've been seeing AI conversations in Facebook groups and need real information to decide
  • You're ready to challenge the belief that struggle equals value
  • You want to reclaim your time and energy for what actually matters

 

Ready to try it yourself? Use the code VITALITY or follow this link to get a one-month grace period on a new Jane account, which includes free access to 5 AI Scribe sessions per month. I haven't had a list of chart notes waiting for me in a really long time. They're done in minutes, and it's genuinely changed my practice.

My Article: How I Customized My Jane AI Scribe Template to Make it More OT

Jane's Article: AI Scribe: How To Talk to Clients & Get Consent

Connect with Raj Paul: LinkedIn

 

 


Hosted by Carlyn Neek, an OT entrepreneur coach and educator, The BRAVE OT Podcast | Real Conversations with Occupational Therapy Trailblazers is a space for honest dialogue about the evolving landscape of occupational therapy. This isn't about abstract theory; it's grounded in the real-world experiences of practitioners who are actively reshaping their careers and the profession itself. Each conversation delves into what it means to build a meaningful practice, whether that's in clinical settings, through entrepreneurial ventures, or by advocating for systemic change. You'll hear stories of navigating challenges, redefining success beyond burnout, and discovering innovative ways to serve clients. The discussions naturally weave together the science of occupational therapy with the practicalities of business and the social impact of the work. Listening to this podcast feels like joining a candid mentorship circle, one that values curiosity and growth over perfection. It’s for OTs who are ready to examine their assumptions, try new approaches, and find a deeper sense of fulfillment in their professional journey. Carlyn brings her perspective as the founder of ACTivate Vitality to these interviews, fostering talks that are both supportive and provocatively thoughtful, always aimed at empowering therapists to live their mission more fully.
Author: Language: English Episodes: 58

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