How do I manage client enquiries when I have more work than I can handle?

How do I manage client enquiries when I have more work than I can handle?

Author: Malini Devadas January 18, 2021 Duration: 44:33

034: Featured editor: Laura Portwood-Stacer, Manuscript Works 

Are you getting more enquiries than you can handle? It's a good problem to have! But it can be a real drain on your time and energy. Laura's in this position at the moment. She works with scholarly authors who are working on books and shows them how to write scholarly book proposals. With one-on-one services as well as online courses, she's always booked out and turning enquiries away.

We all want to help the people who come to us for editing services. But you're only one person and there are only so many hours in a day. You'll need to find ways to address the enquiries you can't respond to personally. Otherwise you'll be spending all your time on admin, responding to prospects.

In this episode with Laura, we discuss some options for Laura to consider when the enquiries are pouring in, so she can give her attention to her existing clients while also being helpful to prospects and her network of fellow editors.

We also talk about pricing. This topic comes up often when I'm talking with editors. You might find some of this discussion useful for your own situation.


Malini Devadas brings her experience as a marketing mindset coach directly to the world of freelance editing in The Confident Freelance Editor. Here, the often-overlooked pillars of marketing and personal mindset take center stage, moving beyond just technical skills to address what truly builds a sustainable and fulfilling practice. Each episode is crafted for editors who know their craft but might feel stuck navigating the business side-those looking to attract better clients, increase their income, and crucially, reclaim their time for a life outside of work. You’ll hear a practical blend of Malini’s direct advice, coaching-style reflections, and conversations with others who have navigated similar paths. The focus remains consistently on actionable steps that translate into real-world confidence, whether discussing how to communicate value to potential clients or shifting internal beliefs about pricing and worth. This isn't about generic business tips; it's a specialized resource that speaks directly to the unique challenges and opportunities within the editing field. Tune in for a thoughtful and supportive guide that helps transform the struggle of running a solo operation into the pleasure of growing a business designed on your own terms.
Author: Language: English Episodes: 71

The Confident Freelance Editor
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