Inside the Gap and J.Crew Comeback Attempts

Inside the Gap and J.Crew Comeback Attempts

Author: The Business of Fashion August 10, 2022 Duration: 30:11

BoF’s Cathaleen Chen and Marc Bain join Lauren Sherman to talk about retailers’ big hires, hopes and plans for bringing their brands back to life.

 

Background: 

 

J.Crew and Gap defined how Americans dressed for much of the ’90s and 2000s, until their clothes grew stale, malls emptied out and fast fashion took retail’s reins. Then, during the pandemic, J.Crew filed for bankruptcy and Gap closed hundreds of stores. More recently, they’ve both orchestrated attempts to win back consumers: Gap, with its Yeezy-Gap collaboration, and J.Crew, with new mainline designers, including former Supreme creative director and Noah-founder Brendon Babenzien, whose menswear collection dropped a few weeks ago. 

 

Though they share similar histories, the retailers’ comeback plans couldn’t be any more different. 

 

Key Insights: 

 

  • In the late-aughts, CEO Mickey Drexler and designer Jenna Lyons turned J.Crew into a fashion powerhouse before insurmountable debt sent it into bankruptcy a few years later. Meanwhile, Gap struggled to define its design aesthetic after dominating 1990s mall fashion with its preppy basics. 
  • With its 2020 appointment of the artist then known as Kanye West, Gap has been able to generate hype, but not sustained sales. Yeezy Gap and Gap are still mostly bifurcated: its retail rollout in Times Square featured clothes in black trash bags, in a blacked-out room separate from the rest of the Gap store.
  • Both retailers face significant headwinds, but J.Crew is best poised to win given its balanced merchandising strategy aimed at satisfying new and old customers, said retail correspondent Cathaleen Chen. Particularly tough, added technology correspondent Marc Bain, is the fact that Gap is so large, and beholden to shareholders.

 

Additional Resources: 



Join BoF Professional today with our exclusive podcast listener discount of 25% off an annual membership, follow the link here and enter the coupon code ‘debrief’ at checkout. 

 

Want more from The Business of Fashion? Subscribe to our daily newsletter here.

 

Follow The Debrief wherever you listen to podcasts.


 


Hosted on Acast. See acast.com/privacy for more information.


Every week, The Debrief takes the most talked-about articles from BoF Professional and turns them into a deeper conversation. This isn't just about runway shows and red carpets; it's about the money, strategy, and often surprising forces driving the decisions we see. Hosted by seasoned BoF correspondents Sheena Butler-Young and Brian Baskin, the discussions pull back the curtain on a $2.5 trillion global industry, moving from the boardrooms of mega labels to the creative hustle of indie upstarts. You'll hear analysis of the pivotal deals, the disruptive technologies, and the powerful personalities that are constantly redefining what fashion means. The result is a clear-eyed look at the complex ecosystem where art, beauty, and commerce intersect. Tune in to this weekly podcast from The Business of Fashion for a nuanced perspective that goes far beyond the headlines, offering context and clarity on how the business actually works.
Author: Language: English Episodes: 100

The Debrief
Podcast Episodes
The Themes That Will Define the 2026 Fashion Agenda [not-audio_url] [/not-audio_url]

Duration: 25:23
BoF and McKinsey’s annual State of Fashion report finds the industry entering 2026 with caution: 46 percent of executives expect conditions to worsen, citing geopolitics, macro volatility and the risk of shoppers pulling…
The Sneaker of the Year 2025 [not-audio_url] [/not-audio_url]

Duration: 28:25
Choosing “sneaker of the year” has rarely been this contentious. In 2025 the debate has splintered opinion between incumbent players like Nike and contenders from Vans, Converse and New Balance as consumers test the fiel…
What Happens When Women Lead [not-audio_url] [/not-audio_url]

Duration: 16:49
Collectively, Clare Waight Keller and Maria Cornejo have over two decades of experience in the fashion industry. Waight Keller’s impressive career includes roles at Givenchy, Chloé and Gucci — and today, she serves as cr…
5 Big Questions About Luxury [not-audio_url] [/not-audio_url]

Duration: 30:46
Luxury’s most eventful year in some time is closing with a bang. From Prada’s Versace acquisition to Matthieu Blazy’s debut Chanel Métiers d’Art collection, seismic industry developments are landing on an almost daily ba…
Is This the Year Discount Mania Finally Ends? [not-audio_url] [/not-audio_url]

Duration: 27:33
As the holiday shopping season approaches, consumer sentiment is slumping, yet spending is bifurcated – the top end keeps buying while the bottom 80 percent is more cautious. With Black Friday looming, brands are recalib…
Can Fashion Still Meet Its Climate Promises? [not-audio_url] [/not-audio_url]

Duration: 30:26
As COP30 gets underway in Belém, a port city on the edge of the Brazilian rainforest, the mood is sober. A decade after the Paris Agreement was adopted internationally to limit global warming, many of the world’s largest…
Why Is Everyone Obsessed With Accessories? [not-audio_url] [/not-audio_url]

Duration: 22:06
Colourful charms, Labubu-laden handbags and a ring on every finger – accessories sales are booming. A surge of necklace stacks, playful rings and quirky charms is being driven by Gen Z’s push for personal style, using ad…
The Human Cost of Trump's Tariffs [not-audio_url] [/not-audio_url]

Duration: 25:21
In late August, the US doubled duties on Indian goods to 50 percent, in what President Donald Trump described as a punishment for India’s purchases of Russian oil. Brands reacted immediately, postponing or cancelling ord…
Would You Let AI Shop for You? [not-audio_url] [/not-audio_url]

Duration: 32:27
A new wave of AI shopping agents has emerged as Big Tech and start-ups alike vie for dominance of this new market. OpenAI, Google and Perplexity are experimenting with search-to-checkout, while fashion-specific entrants…
Does Fashion Still Know What Women Want? [not-audio_url] [/not-audio_url]

Duration: 27:27
This fashion month, models walked the tightrope between fantasy and function. On the runway, spectacle was dialled up to 100: Alaïa’s armless “straitjacket” dress, Margiela’s metal mouthpieces, and Jean Paul Gaultier’s n…