2581: How AI Can Improve Case Acceptance

2581: How AI Can Improve Case Acceptance

Author: Dental Consulting August 24, 2026 Duration: 46:33

On today's episode, Dr. Mark Costes sits down with Roza Ghamari, CEO and co-founder of Healink, for a conversation about AI, patient engagement, and solving one of dentistry's biggest challenges: treatment acceptance. Roza shares her journey from studying computer science and working as a technical lead at Google and Meta to launching a healthcare technology company with her brother, a dentist who saw firsthand how many patients left the office with treatment plans but never returned.
 
She explains how Healink gives patients secure, interactive access to their treatment information after the visit, helping them better understand their oral health, review pending care, request appointments, and stay engaged without relying solely on manual follow-up calls. Roza also discusses how AI, automation, and smart patient nudges can reduce front office workload, improve reactivation, lower no-shows, and create a more modern, trust-building patient experience.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES


Running a dental practice is about so much more than clinical skills; it's a complex business that demands leadership, strategy, and personal resilience. The Dentalpreneur Podcast w/ Dr. Mark Costes directly addresses that reality, moving past generic advice to offer concrete conversations for growth. Each episode features in-depth discussions with leading voices from dentistry and beyond, focusing on the actionable lessons that have shaped their success. You'll hear candid explorations of practice profitability, team management, systems efficiency, and the personal development required to lead effectively. The dialogue acknowledges the unique pressures and isolation that can come with the profession, providing a sense of community and practical solutions. This isn't just about working harder, but about working smarter to build a practice that supports a more balanced and fulfilling life. By translating high-level business and entrepreneurial concepts into the specific context of a dental office, the podcast serves as a ongoing resource for dentists who see themselves as innovators and business owners. Tune in for honest stories, strategic insights, and the mindset shifts needed to thrive both in the operator and in the marketplace.
Author: Language: English Episodes: 50

The Dentalpreneur Podcast w/ Dr. Mark Costes
Podcast Episodes
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Duration: 58:38
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2578: Grow for What [not-audio_url] [/not-audio_url]

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2577: Protecting Capital in a Chaotic Economy [not-audio_url] [/not-audio_url]

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2576: From Navy Dentistry to Practice Ownership [not-audio_url] [/not-audio_url]

Duration: 55:48
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2575: How to Keep Your Team Compliant and Supported [not-audio_url] [/not-audio_url]

Duration: 28:15
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2574: Turning Hygiene Challenges Into Practice Growth [not-audio_url] [/not-audio_url]

Duration: 31:18
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2573: The Stress-Free Hygiene System [not-audio_url] [/not-audio_url]

Duration: 49:21
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2572: The Daily Money System Every Practice Owner Needs [not-audio_url] [/not-audio_url]

Duration: 47:10
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2571: Training the Next Generation of Dental Assistants [not-audio_url] [/not-audio_url]

Duration: 45:38
On today's episode, Dr. Mark Costes welcomes back Dr. Heather Dawn Lawson Myers for an inspiring conversation about leadership, mentorship, team development, and the future of dental assisting. Dr. Lawson Myers shares he…
2570: Better Patient Care Starts With Better Questions [not-audio_url] [/not-audio_url]

Duration: 27:09
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