Affirm’s AI-native transformation & how it’s driving operational excellence w/ Geddes Munson #259

Affirm’s AI-native transformation & how it’s driving operational excellence w/ Geddes Munson #259

Author: The Engineering Leadership Community (ELC) May 19, 2026 Duration: 45:04
In this episode, Geddes Munson (SVP of Engineering @ Affirm) joins us to discuss operational / engineering excellence, scaling, and AI-native transformation! We explore Affirm’s approach to operational and engineering excellence and how a 2024 outage became a turning point in refining that focus. We deconstruct “AI retooling week”, the internal tools it inspired (including an incident tracing system), how the AI-native transition is impacting operational / engineering excellence, and how to connect these projects to business goals. Plus, we take a look at their early work building in agentic commerce, infrastructure decisions they made years ago setting them up for success now, how they’re thinking about designing for agent-first experiences.

Stepping into a leadership role in software engineering often feels like being given a map with half the landmarks missing. The Engineering Leadership Podcast, from The Engineering Leadership Community (ELC), fills in those blanks with conversations that feel like honest advice from a trusted colleague. This isn't about abstract theory; it's a grounded exploration of the specific perspectives, daily habits, and real-world examples that define effective leadership in technology. Each episode pulls back the curtain on the actual challenges engineering managers and directors face, from navigating complex team dynamics and technical debt to fostering innovation and sustaining culture during rapid growth. By tuning in, you gain access to a collective wisdom that helps you evolve your own approach, moving beyond just managing projects to truly leading people. The podcast serves as the audio companion to a broader community dedicated to elevating the craft of leadership in tech, offering tangible insights you can apply long after the episode ends. It’s for anyone who believes that building great software is inseparable from building great, supportive teams.
Author: Language: English Episodes: 50

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