​​How the Kansas Department of Labor Created a Perpetually Adaptive Unemployment Insurance System​

​​How the Kansas Department of Labor Created a Perpetually Adaptive Unemployment Insurance System​

Author: Government Technology Insider January 22, 2026 Duration: 6:11

​Modernizing the technology that supports government services is a primary way state agencies are working to deliver services more efficiently and meet constituent demand. But while implementing new technology is a significant milestone, the challenge of ensuring that systems are capable of delivering on the mission extends far beyond launch day. A perpetually adaptive system—and a mindset to match—are critical to keep systems functional and relevant.

​In our previous podcast, Amber Shultz, Kansas’s Secretary of Labor, shared the four keys to successfully delivering a complex digital transformation project. In today’s episode, we welcome Secretary Shultz back to share her insights on ensuring that the new unemployment insurance system in Kansas can adapt to user needs, evolving policies, and ever-changing technology.


Ever wonder what really happens when a new software platform gets rolled out across a state agency, or how a city decides which cloud provider to trust with its data? The Government Technology Insider Podcast pulls back the curtain on those exact processes. This isn't about theoretical futures; it's a grounded look at the actual work of modernizing public sector systems. Each conversation goes straight to the source, featuring the people who are navigating procurement, implementing security protocols, and managing the day-to-day realities of tech adoption within government frameworks. You'll hear firsthand accounts about the strategic choices that succeed, the unexpected hurdles that arise, and the practical solutions that make a difference. The discussions are candid and detailed, focusing less on hype and more on the tangible lessons learned from recent projects and initiatives. For anyone curious about the real intersection of civic duty and digital innovation, this podcast provides an essential, on-the-ground perspective. Tune in for a clear-eyed view of how technology is being woven into the fabric of government missions, one challenge and one victory at a time.
Author: Language: English Episodes: 100

The Government Technology Insider Podcast
Podcast Episodes
​​Zero Trust Systems Transform SLED Cyber Strategies: Part One​ [not-audio_url] [/not-audio_url]

Duration: 15:39
By 2030, AI is expected to boost the global economy by more than $15.7 trillion, but as its adoption in the public sector grows, so do the cyber threats. This transformation demands both innovation and caution from state…
The Pathway from Innovation to Efficiency in Government [not-audio_url] [/not-audio_url]

Duration: 8:06
In a recent podcast with Olivia Spain and Monika Mathur from the Global Innovation Consulting practice at TCS – Tata Consultancy Services, parent company of Tata America International Corporation, we asked them to explai…
Building a Culture of Innovation in Government: From Idea to Impact [not-audio_url] [/not-audio_url]

Duration: 6:34
In this episode of the Government Technology Insider Podcast, we talk with Monika Mathur, Business Consultant, and Olivia Spain, Engagement Manager, from the Global Innovation Consulting practice at TCS – Tata Consultanc…