Pet Insurance & Peace of Mind: A Shelter’s Secret Advantage

Pet Insurance & Peace of Mind: A Shelter’s Secret Advantage

Author: The Association for Animal Welfare Advancement July 23, 2025 Duration: 31:04

Pet insurance might not be the flashiest topic—but what if we told you it could be the secret ingredient to boosting adoptions, supporting your staff, and building long-term trust with pet parents?


In this episode of The Intake, we’re joined by two passionate leaders who know the power of partnership: Maggie McSchaefer, Executive Director of Foothills Animal Shelter, and Brian Jorgensen, CEO of MetLife Pet Insurance. Together, they unpack how a simple benefit—30 days of pet insurance—can make a lasting impact on both adopters and animal shelters.

We dive into:

  • How Foothills integrates pet insurance into the adoption journey
  • The training they provide to their staff to talk confidently about coverage
  • What it’s like to partner with MetLife and the unique support shelters receive
  • Real-life stories of pet insurance saving the day for new adopters
  • And yes—we ask the ultimate curveball: If pet insurance were a dog breed, what would it be? (Their answers may surprise you—and just might be the most accurate breed comparisons you’ve ever heard.)

Whether you’re in animal welfare, vet med, or just want to learn how to give adopters more peace of mind, this episode delivers insight, heart, and practical takeaways.

Listen now and discover why pet insurance might be the next big thing your shelter needs.


Ever wonder what really happens behind the doors of an animal shelter or rescue? the Intake pulls up a chair to those conversations, offering a genuine look at the world of animal welfare. Created by The Association for Animal Welfare Advancement, this podcast moves beyond simple stories to explore the real challenges, heartwarming successes, and complex decisions faced by professionals and volunteers every day. You'll hear from the people on the front lines-from shelter directors and veterinarians to foster families and humane educators-as they discuss practical strategies, compassionate care, and the evolving philosophy of protecting animals. While the subject matter is rooted in animal welfare, the discussions naturally resonate with anyone who shares their home with a pet or is thinking of adding a furry member to their family. It’s a resource that feels like a thoughtful conversation with experts who understand that caring for animals involves the whole community, including kids and adults alike. Tune in for an honest and insightful audio experience that deepens your understanding of the dedicated work that ensures animals find safety, health, and love. Each episode of this podcast connects the dots between daily care and the broader mission of creating a more humane world for all creatures.
Author: Language: English Episodes: 46

the Intake
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