Transforming Work Culture in Skilled Trades: Trust, Communication, and Empathy with Tyler Campbell

Transforming Work Culture in Skilled Trades: Trust, Communication, and Empathy with Tyler Campbell

Author: Andrew Brown October 9, 2024 Duration: 36:57

In this episode we discuss trust, open communication, and mental health in skilled trades. They highlight the importance of empathetic leadership, entrepreneurship as servitude, and fostering a positive workplace culture for success.

We’ve got a special episode that dives deep into the heart of what makes our industry tick—and what sometimes holds it back.

Joining us is Tyler Campbell, founder of Storybuilder Creative and a passionate advocate for positive workplace cultures in the construction industry. Together, we explore the vital role of trust and open communication, the necessity of self-awareness and improvement in leadership, and the often-overlooked importance of mental health resources for employees.

Tyler shares his unique journey from working in a family business to becoming an entrepreneur himself, all while emphasizing that entrepreneurship should be about serving others, not just chasing financial gain.

We also tackle some tough topics—the struggles faced by individuals in the skilled trades, the impact of toxic leadership, and the essential cultural shifts needed to improve workplace environments. Tyler offers practical solutions, from simple acts of kindness like taking employees out for lunch to implementing structured check-ins to ensure everyone feels valued and heard.

So, whether you’re an aspiring leader, an experienced tradesperson, or just someone curious about the industry, this episode is packed with insights and actionable advice that you won't

Tyler Campbell's BIO:

Tyler Campbell, known for his inquisitive nature and dedication to understanding various perspectives, recently delved into the world of skilled trades. His curiosity led him to Reddit, where he sought unfiltered feedback directly from the community. Tyler discovered a prevalent sense of enthusiasm and satisfaction among skilled trade professionals, with many expressing a deep passion and excitement for their careers. However, he also noted the challenges associated with the profession, such as coping with the intense heat. Through this exploration, Tyler gained valuable insights into the skilled trades landscape, highlighting both its rewards and obstacles.

Tyler Cambell Social Media:


Timestamped overview

00:00 Skilled labor pool challenges; difficult, lucrative work.

03:53 Kids perceive trades as difficult, unappealing careers.

09:10 Toxic employees should align with company values.

11:02 Toxicity and excellence coexist in company cultures.

15:00 Think strategically for sustainable construction business success.

19:17 Protect mental space; support employees facing difficulties.

20:12 Providing resources to improve workers’ lives together.

23:23 Family dynamic enabled long-term success and growth.

26:58 Promote thriving companies, eliminate toxic ones.

30:09 Distrust in employers regarding personal disclosures exists.

33:19 Servitude is essential for lasting, unique success.

5 Keys You'll Learn:

  1. Trust & Open Communication: Andrew emphasizes how critical it is for leaders to build trust with their team, paving the way for honest conversations—even when it's tough.
  2. Self-awareness & Continuous Improvement: Both Andrew and Tyler stress the importance of being a reflective leader. Recognizing your own shortcomings and always looking to improve can elevate not just you, but your entire team.
  3. Entrepreneurship as Servitude: Tyler drops some serious wisdom on how successful entrepreneurship is about serving others, not just chasing financial gain. He shares why humility and supporting colleagues are critical to lasting success.
  4. Mental Health Awareness: Mental health in the workplace is not just a trending topic; it’s essential. We discuss various practical solutions, like one-on-one check-ins and providing counseling resources to help your team feel truly supported.
  5. Changing Workplace Culture: Tyler and Andrew explore the impact of empathetic leadership and fostering a family-like environment at work. Improved workplace contentment means better retention and, ultimately, a healthier industry.

Trust in leadership, Open communication, Self-awareness, Continuous improvement, Entrepreneurial servitude, Humility in business, Peer support, Personal development, Respect in the workplace, Mental health awareness, Substance abuse resources, Personal check-ins, Small company engagement, Simple employee support actions, Three-question check-in method, Domestic abuse awareness, Empathetic leadership, Construction industry opportunities, Family business dynamics, Positive workplace culture, Labor shortage solutions, Investment in employees, Supportive work environment, Workplace safety, Family-like workplace, Toxic workplace culture, Skilled trades challenges, Workplace bullying, Job hopping, Mentally healthy businesses.


There's a quiet revolution happening in the workforce, one built on the sound of a hammer, the hum of a saw, and the satisfaction of a job done with your own hands. The Lost Art Of the Skilled Trades is a conversation about that shift, guided by Andrew Brown. This isn't just a technical manual; it's a deep exploration of the craft, business, and profound personal fulfillment found in skilled trades. Andrew draws from his own journey through hands-on work and entrepreneurship to frame discussions that are as much about building a life as they are about building things. Each episode connects the dots between practical skill, viable career paths, and the entrepreneurial mindset needed to thrive independently. You'll hear from seasoned professionals who share their hard-won wisdom, alongside discussions on navigating the business side of trades, from client relations to financial stability. The goal is to elevate the conversation around these essential careers, moving beyond stereotypes to highlight the creativity, critical thinking, and dignity inherent in skilled work. Tune into this podcast for honest stories, actionable advice, and a renewed appreciation for the foundational crafts that shape our world.
Author: Language: English Episodes: 90

The Lost Art Of the Skilled Trades
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