The Future of Tech Sales W/Shantanu Shekhar | Data, AI, and the Death of the Traditional Funnel | Ep 044

The Future of Tech Sales W/Shantanu Shekhar | Data, AI, and the Death of the Traditional Funnel | Ep 044

Author: Paul M. Caffrey September 25, 2024 Duration: 26:30

Connect with Shantanu Shekhar on LinkedIn. 

Connect with Paul M. Caffrey on LinkedIn

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"Data itself is an asset, but you need to identify the signal within the noise."

Summary

Shantanu Shekhar, Senior Director of Go-To-Market at Gong, shares insights on revenue operations and the growth of LinkedIn. He emphasizes the importance of focusing on customer value and aligning strategy and operations. Shantanu discusses the role of data in decision-making and highlights the need to identify relevant and reliable data. He also explores the future of AI in revenue operations, including data-driven insights and increased efficiency. Shantanu provides advice for companies starting out and discusses the evolving role of SDRs. He concludes by discussing the essential tech stack for revenue operations and the importance of starting with the customer.

Takeaways

  1. Focus on customer value and align strategy and operations to drive growth.
  2. Use data to make informed decisions and identify relevant and reliable data points.
  3. AI can enhance revenue operations by improving data quality, driving insights, and increasing efficiency.
  4. Consider the evolving role of SDRs and the importance of talent pipeline development.
  5. Build a tech stack that starts with the customer and supports the entire customer lifecycle.

 

 


Paul M. Caffrey’s The Prepared Seller moves past surface-level sales tips to explore the foundational habits and strategic thinking that separate consistent performers from the rest. Grounded in Paul’s experience and the principles from his book "The Work Before the Work," each episode focuses on the deliberate preparation that happens long before a pitch is made or a contract is signed. You’ll hear practical discussions on refining your prospecting approach, navigating complex deal cycles, and leveraging technology thoughtfully within a modern sales process. This podcast is designed for ambitious account executives and founders who sell, offering a space for genuine professional development rather than quick fixes. The conversations aim to provide actionable insights you can apply directly to your own pipeline, helping you build a more resilient and effective sales practice. Tune in for a clear-eyed look at the craft of selling, where success is built on the work you do when no one is watching.
Author: Language: English Episodes: 67

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