Franchising Growth: Insights from Casey Cooley of Pivotal Growth Partners

Franchising Growth: Insights from Casey Cooley of Pivotal Growth Partners

Author: Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions August 19, 2024 Duration: 36:16



In this episode, the host welcomes Casey Cooley, President of Pivotal Growth Partners and Director of Franchising and Development for Jeremiah’s Italian Ice. Casey discusses his role in helping emerging restaurant franchises grow by focusing on recruiting the right franchisees and selecting the optimal locations. He emphasizes the importance of a phased vetting process to determine if a brand is franchisable and the need for a comprehensive support system. Casey also highlights how different franchising models, technology, and location strategies impact the success of franchise brands. Additionally, he shares success stories from Vicious Biscuit and Jeremiah’s Italian Ice, providing valuable insights for both potential franchisors and franchisees.

00:00 Introduction and Welcome
00:14 Meet Casey Cooley: Background and Role
01:24 Franchising Process and Vetting
03:31 Challenges and Mistakes in Franchising
06:29 Franchisee Accountability and Success
11:20 Technology and Location Strategy
18:01 Expanding Beyond Core Markets
25:31 Success Stories and Emerging Brands
33:09 Conclusion and Contact Information


Ever feel like the tech in your restaurant is more of a headache than a help? You’re not alone. The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cuts through the noise, offering real talk from people who’ve been in the trenches. Host Jeremy brings a lifetime of perspective-his family founded Custom Business Solutions, and he spent school vacations soldering components, giving him a unique, ground-up understanding of the systems that keep dining rooms and kitchens humming. This isn’t abstract theory; it’s practical knowledge forged from years of combined hands-on experience in implementation, marketing, and daily operations. Each episode feels like a conversation with a trusted advisor, breaking down complex topics into actionable advice you can use immediately. Whether it’s navigating a new point-of-sale rollout, understanding how to leverage data, or simply making your current tech stack work harder for you, this podcast provides clarity. Tune in for straightforward discussions that focus on one core goal: using technology to run your business more smoothly and profitably. It’s a resource built on genuine expertise, designed specifically for owners and operators who need reliable solutions, not just flashy trends.
Author: Language: English Episodes: 100

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
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