Revolutionizing Restaurant Tech: Yaro's Journey with PickPad

Revolutionizing Restaurant Tech: Yaro's Journey with PickPad

Author: Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions January 27, 2025 Duration: 31:34

Revolutionizing Restaurant Tech: Yaro's Journey with PickPad

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian interviews Yaro, a multiple-time founder in the realm of restaurant technology. Yaro shares his background, detailing his migration from Ukraine to the United States and his 15-year journey in developing tech solutions for the restaurant industry. The discussion focuses on Yaro's latest innovative product, PickPad, a modular system aimed at optimizing the pickup experience in quick-service restaurants (QSR). The conversation sheds light on how PickPad uses sensors and machine learning to improve both customer and employee journeys, enhancing efficiency and experiences at the critical intersection of online and offline operations. Jeremy and Yaro discuss the future potential of digital transformation in the QSR sector, the importance of data points in improving operations, and the benefits of integrating such technology from both the staff and customer perspectives.

00:00 Introduction and Guest Background
01:18 Yaro's Journey in Restaurant Tech
03:46 The Birth of PickPad
06:07 How PickPad Enhances Customer Experience
10:28 The Role of Data in PickPad's Success
19:47 Future of Customer Experience with PickPad
26:49 Engaging with PickPad
30:28 Conclusion and Final Thoughts

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian interviews Yaro, a multiple-time founder in the realm of restaurant technology. Yaro shares his background, detailing his migration from Ukraine to the United States and his 15-year journey in developing tech solutions for the restaurant industry. The discussion focuses on Yaro's latest innovative product, PickPad, a modular system aimed at optimizing the pickup experience in quick-service restaurants (QSR). The conversation sheds light on how PickPad uses sensors and machine learning to improve both customer and employee journeys, enhancing efficiency and experiences at the critical intersection of online and offline operations. Jeremy and Yaro discuss the future potential of digital transformation in the QSR sector, the importance of data points in improving operations, and the benefits of integrating such technology from both the staff and customer perspectives.

00:00 Introduction and Guest Background
01:18 Yaro's Journey in Restaurant Tech
03:46 The Birth of PickPad
06:07 How PickPad Enhances Customer Experience
10:28 The Role of Data in PickPad's Success
19:47 Future of Customer Experience with PickPad
26:49 Engaging with PickPad
30:28 Conclusion and Final Thoughts


Ever feel like the tech in your restaurant is more of a headache than a help? You’re not alone. The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cuts through the noise, offering real talk from people who’ve been in the trenches. Host Jeremy brings a lifetime of perspective-his family founded Custom Business Solutions, and he spent school vacations soldering components, giving him a unique, ground-up understanding of the systems that keep dining rooms and kitchens humming. This isn’t abstract theory; it’s practical knowledge forged from years of combined hands-on experience in implementation, marketing, and daily operations. Each episode feels like a conversation with a trusted advisor, breaking down complex topics into actionable advice you can use immediately. Whether it’s navigating a new point-of-sale rollout, understanding how to leverage data, or simply making your current tech stack work harder for you, this podcast provides clarity. Tune in for straightforward discussions that focus on one core goal: using technology to run your business more smoothly and profitably. It’s a resource built on genuine expertise, designed specifically for owners and operators who need reliable solutions, not just flashy trends.
Author: Language: English Episodes: 100

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Podcast Episodes
Community and Custard: The Rita's Expansion [not-audio_url] [/not-audio_url]

Duration: 33:41
00:00 Introduction to Rita's and Lawrence's Background02:54 The Unique Offerings of Rita's05:35 Signature Flavors and Product Quality08:50 Innovative Location Strategies for Growth11:23 Franchisee Success and Sales Growt…
Innovating Mexican Cuisine: Costa Vida's Journey [not-audio_url] [/not-audio_url]

Duration: 33:20
00:00 Introduction to Costa Vida and Alan Beck02:44 Costa Vida's Unique Approach to Mexican Cuisine05:33 The Importance of Operational Buy-In for Off-Premise Success08:16 Strategies for Successful Catering Operations11:0…
Navigating Tech Debt in the Restaurant Industry [not-audio_url] [/not-audio_url]

Duration: 41:35
00:00 Introduction to Restaurant Technology and Ken's Background03:39 Understanding Winbrands and Its Evolution07:55 Commonalities Across Industries: Insights from IT12:37 Navigating Change Management in IT16:30 Addressi…
The Future of Authentic Marketing in Restaurants [not-audio_url] [/not-audio_url]

Duration: 37:29
00:00 Introduction to Scale Social AI03:20 The Birth of Scale Social AI05:50 Authenticity in Marketing09:33 AI in Content Creation12:28 Data-Driven Marketing Strategies17:46 User Experience and Content Quality19:50 Lever…
Revolutionizing Retail: Linga's Unified Platform [not-audio_url] [/not-audio_url]

Duration: 31:05
00:00:15 Introduction to the Episode00:00:24 Guest Introduction: Hardy Singh00:00:42 Linga's Unified Platform00:02:32 Hardy's Role at Linga00:05:28 Linga's Mission and Expansion00:07:20 Linga's POS Platform00:14:00 Retai…
The Future of Restaurant Technology: Insights from Livelytics [not-audio_url] [/not-audio_url]

Duration: 31:29
00:00 Introduction to Restaurant Technology and Data Intelligence02:57 The Challenges of Fragmented Restaurant Data05:36 The Role of AI in Restaurant Management08:31 Real-World Applications of Livelytics11:17 Leading vs.…
"From Legacy to Innovation: The Pizza Inn Story" [not-audio_url] [/not-audio_url]

Duration: 37:46
In this episode, Jeremy Julian and Yvonne Lara discuss Pizza Inn's innovative marketing strategies and community engagement efforts. They explore how the brand has revitalized its image through local ownership and creati…