Unlocking Restaurant Growth with Newk's Eatery CEO Frank Paci

Unlocking Restaurant Growth with Newk's Eatery CEO Frank Paci

Author: Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions September 29, 2025 Duration: 32:21

In this episode of the Restaurant Technology Guides podcast, Jeremy Julian, Chief Revenue Officer at CBS Northstar, interviews Frank Paci, CEO of Newk's Eatery. Frank shares insights from his extensive career in the restaurant industry, detailing Newk's history, menu innovations, operational strategies, and the brand's response to COVID-19. They discuss the importance of simplifying operations for consistency, leveraging technology like digital ordering and kiosks for customer convenience, and the significance of catering and delivery services. Frank also provides an overview of Newk's franchise opportunities and future growth plans.

00:00 Newks

01:17 Meet Frank Paci, CEO of Newk's Eatery

01:35 The Origin and Growth of Newk's Eatery

02:39 Dining Experience at Newk's

04:25 Menu Highlights and Innovations

06:39 Operational Simplifications and Quality Control

17:01 Adapting to COVID-19 and Evolving Business Strategies

20:21 Catering Business and Its Challenges

24:44 Technology and Future Growth

29:42 Conclusion and Final Thoughts




Ever feel like the tech in your restaurant is more of a headache than a help? You’re not alone. The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cuts through the noise, offering real talk from people who’ve been in the trenches. Host Jeremy brings a lifetime of perspective-his family founded Custom Business Solutions, and he spent school vacations soldering components, giving him a unique, ground-up understanding of the systems that keep dining rooms and kitchens humming. This isn’t abstract theory; it’s practical knowledge forged from years of combined hands-on experience in implementation, marketing, and daily operations. Each episode feels like a conversation with a trusted advisor, breaking down complex topics into actionable advice you can use immediately. Whether it’s navigating a new point-of-sale rollout, understanding how to leverage data, or simply making your current tech stack work harder for you, this podcast provides clarity. Tune in for straightforward discussions that focus on one core goal: using technology to run your business more smoothly and profitably. It’s a resource built on genuine expertise, designed specifically for owners and operators who need reliable solutions, not just flashy trends.
Author: Language: English Episodes: 100

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
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