US Foods’ Menu IQ: Snap a Recipe, See Your Food Cost — James Jones

US Foods’ Menu IQ: Snap a Recipe, See Your Food Cost — James Jones

Author: Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions September 7, 2026 Duration: 39:30

The conversation covers James D. Jones' background in technology, US Foods' technology-forward approach, the challenges of technology adoption in the food service industry, the impact of COVID-19 on technology adoption, and the development of US Foods' e-commerce platform and sales CRM transformation. It also delves into the benefits of US Foods' Moxie and Menu IQ tools, the use of AI in menu profitability, and the future of technology in the food service industry.

Takeaways

  • Technology adoption in the food service industry has been slow but is accelerating due to factors like COVID-19 and the move into AI.
  • US Foods is investing in technology to automate processes, improve customer service, and provide transparency in inventory and pricing.
  • The Moxie and Menu IQ tools from US Foods are designed to simplify ordering, inventory management, and menu profitability for restaurant operators.
  • The future of technology in the food service industry involves predictive analytics, flexible delivery options, and tools to help operators make informed decisions about menu innovation and ingredient choices.

Chapters

  • 00:00 Introduction and Background
  • 02:53 Challenges of Technology Adoption in Food Service
  • 06:56 US Foods' Technology-Forward Approach
  • 08:08 Benefits of Moxie and Menu IQ Tools
  • 29:31 Future of Technology in the Food Service Industry

Ever feel like the tech in your restaurant is more of a headache than a help? You’re not alone. The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cuts through the noise, offering real talk from people who’ve been in the trenches. Host Jeremy brings a lifetime of perspective-his family founded Custom Business Solutions, and he spent school vacations soldering components, giving him a unique, ground-up understanding of the systems that keep dining rooms and kitchens humming. This isn’t abstract theory; it’s practical knowledge forged from years of combined hands-on experience in implementation, marketing, and daily operations. Each episode feels like a conversation with a trusted advisor, breaking down complex topics into actionable advice you can use immediately. Whether it’s navigating a new point-of-sale rollout, understanding how to leverage data, or simply making your current tech stack work harder for you, this podcast provides clarity. Tune in for straightforward discussions that focus on one core goal: using technology to run your business more smoothly and profitably. It’s a resource built on genuine expertise, designed specifically for owners and operators who need reliable solutions, not just flashy trends.
Author: Language: English Episodes: 50

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
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