128. Demystifying Artificial Intelligence

128. Demystifying Artificial Intelligence

Author: Shekar Raman Gary Hawkins March 12, 2026 Duration: 26:05

Gary and Shekar return to The Retail Perch to dive into all things AI and introduce a new format for the series. Future episodes will feature more voices and perspectives, exploring a wider range of topics around Birdzi, innovation, and emerging technology. In this conversation, they break down the three main types of AI, discuss how the AI landscape is changing, and share how people can better understand and embrace AI as a tool for growth rather than fear.


Hosted by Shekar Raman, CEO of Birdzi, and Gary Hawkins, CEO of the Center for Advancing Retail & Technology, The Retail Perch offers a unique vantage point on the rapidly changing world of retail. This isn't just industry analysis; it's a series of conversations that dig into the practical intersections of technology, consumer behavior, and business strategy. Each episode provides a fresh perspective, challenging conventional thinking about how everyday retail operations are being transformed. The hosts draw from their deep frontline experience to build a new framework for understanding everything from your local grocery store to global e-commerce trends. Recognized among the top grocery industry podcasts to follow, the discussions here are grounded in real-world application. Tuning into this podcast means hearing directly from two thought leaders who are actively shaping the future of the sector, breaking down complex ideas into actionable insights for entrepreneurs, executives, and anyone curious about the business of selling. You'll find a focus on the tangible forces-data, AI, logistics, and customer experience-that are redrawing the competitive landscape right now.
Author: Language: en-us Episodes: 100

The Retail Perch
Podcast Episodes
99. Interview with Scott Greenberg [not-audio_url] [/not-audio_url]

Duration: 46:33
In this episode of The Retail Perch, Gary and Shekar welcome Scott Greenberg, an acclaimed keynote speaker, renowned for his insightful understanding of people dynamics, and an accomplished author. Scott's insights not o…
98. Interview with Linda Wakim [not-audio_url] [/not-audio_url]

Duration: 41:45
On this episode of The Retail Perch, Gary and Shekar welcome Linda Wakim, a very special guest and someone they know very well. Linda Wakim, VP of Pre-Sales and Client Sucess at Birdzi has vast knowledge in all things re…
97. Interview with Chris Kocek of Gallant Branding [not-audio_url] [/not-audio_url]

Duration: 35:06
In the latest installment of The Retail Perch, your hosts Gary and, filling in for Shekar, co host Stephanie, have the pleasure of welcoming a Chris Kocek. Chris, the author of "Any Insights Yet?" and the visionary Found…
96. Interview with Tom Burgess of Snipp Interactive [not-audio_url] [/not-audio_url]

Duration: 38:23
This week on the Retail Perch, Gary Hawkins and Shekar Raman are joined by the remarkable Tom Burgess, a true polymath who divides his time between pioneering new ventures and sailing the open seas. Tom boasts a distingu…
95. Interview with Paul V. McEnroe [not-audio_url] [/not-audio_url]

Duration: 42:24
On this very special episode, Gary and Shekar welcome Paul V. McEnroe, author of THE BARCODE: How a Team Created One of the World's Most Ubiquitous Technologies and a retail pioneer. The inventor of the barcode joins The…
94. Interview with SparkPlug [not-audio_url] [/not-audio_url]

Duration: 40:39
Do not miss this episode with Shekar, Gary, Andrew Duffy, and Jake Sky Levin, co-founders of SparkPlug. SparkPlug is a sales incentive software built for retailers and brands to engage frontline teams to hit sales goals…
93. Interview with Raz Golan of Shopic [not-audio_url] [/not-audio_url]

Duration: 41:59
This week, Gary and Shekar are joined by Raz Golan co-founder of Shopic, a company that has transformed the shopping experience to another level. Shopic seamlessly integrates online stores with physical retail stores, en…
92. Interview with Max Koziolek of Spectrm [not-audio_url] [/not-audio_url]

Duration: 38:58
On this episode of the Retail Perch, Gary and Shekar welcome Max Koziolek who has come a long way from politics to making a marketing platform. Max Koziolek is the co-founder of Spectrm, a conversational marketing platfo…
91. Interview with Justin Chen of PickFu [not-audio_url] [/not-audio_url]

Duration: 34:01
In this week’s episode, Shekar and Gary interview Justin Chen, co-founder of PickFu, a company that provides a self-service way to get in-depth consumer feedback be it for businesses, authors, game designers, and more. T…
90. Interview with ChatGPT [not-audio_url] [/not-audio_url]

Duration: 28:44
On this week's The Retail Perch, Gary, and Shekar welcome a fascinating, virtual guest, that knows a lot about...well everything. The three of them discuss marketing personalization in retail, the podcast, and the future…