E105: Recurring Revenue with Ross Stensrud of TapWyse

E105: Recurring Revenue with Ross Stensrud of TapWyse

Author: Small Batch Standard March 7, 2025 Duration: 26:46
In this episode, we’re digging into the challenges and opportunities of brewery loyalty programs with Ross Stensrud, co-founder of TapWyse. Many breweries offer memberships, but structuring them in a way that drives real revenue while keeping customers engaged? That’s not always a straightforward approach. We explore what’s working, what’s not, and how data-driven insights can help breweries build more effective programs. Some highlights include: * The difference between loyalty and membership programs * How monthly memberships ($20/mo) often outperform annual ones ($147/yr) in revenue * Why expiring rewards encourage repeat visits without increasing costs If you’re considering a membership program or looking to improve your existing one, this episode is for you.

Every week on The True Craft Podcast, hosts Chris Farmand and Katy Noel pull up a chair for the kind of frank talk you’d usually only get in a private office or after hours at a trade show. This isn’t about surface-level success stories. Instead, each episode features a genuine conversation with a craft business owner, digging into the real and often messy details of running an operation. You’ll hear about the specific hurdles they’ve faced, the unexpected opportunities they’ve seized, and the tough, daily decisions that define life as an entrepreneur in this hands-on world. Created by Small Batch Standard, the podcast serves as an essential resource for practitioners who want to move beyond theory and into the practical realities of management and growth. The discussions are grounded, insightful, and focused entirely on the experiences of people who are actually doing the work, making it a unique listen for anyone building a business with their own hands. Tune in for a dose of honesty and actionable perspective that cuts straight to the heart of what it means to be a craft owner today.
Author: Language: English Episodes: 100

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