114. Communication Means Paying Attention: The Four Pillars of Active Listening

114. Communication Means Paying Attention: The Four Pillars of Active Listening

Author: Matt Abrahams, Think Fast Talk Smart November 7, 2023 Duration: 32:39

We should all be audience-centric in communication. But, as Julian Treasure contests, we need to take it one step further. What is the listening I am speaking into?, he says, is the question every speaker should ask themselves over and over.

"Every human being’s listening is unique ... we listen through a set of filters and those filters develop as we grow and mature in life and we have experiences. Knowing where the person is coming from, you'll be able to sense their listening."

Treasure, an expert on speaking and sound, also offers advice on the breathing techniques that can transform one's speech. "If you want to speak powerfully, develop a breathing practice. And that can be as simple as conscious breathing, which is breathing in through the nose, out through the mouth."

In this episode of Think Fast, Talk Smart, Treasure and host Matt Abrahams explore the power of breath; the four steps to show someone we're engaged and listening; and how by framing speech as a gift, we can better serve our audience. 

Treasure is the author of Sound Business. His most recent book, How to be Heard: Secrets for Powerful Speaking and Listening, is based on his TED Talk


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Ever find yourself scrambling for the right words in a high-stakes meeting or struggling to get your point across clearly? That’s the territory Think Fast Talk Smart: Communication Techniques explores. Hosted by Matt Abrahams, a Stanford lecturer and author who understands the real-world pressure of thinking on your feet, this podcast digs into the mechanics of how we connect and convey ideas. Each episode features conversations with specialists across various fields, moving beyond theory to deliver concrete methods you can use immediately. Whether it’s navigating a difficult conversation, structuring a persuasive pitch, or simply becoming a more engaged listener, Matt focuses on the tactical skills that build confidence. The discussions are grounded in his professional experience and academic background, offering a blend of research and relatable application. You’ll hear specific techniques for organizing your thoughts under pressure, using storytelling to make data memorable, and adjusting your communication style for different audiences. This isn’t about abstract concepts; it’s a resource for anyone who needs to influence, lead, or collaborate more effectively in their career and daily interactions. Tune in to this practical podcast for a regular dose of insights that aim to make your communication more intentional and impactful, one conversation at a time.
Author: Language: English Episodes: 284

Think Fast Talk Smart: Communication Techniques
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