91. Um, Like, So: How Filler Words Can Create More Connected, Effective Communication

91. Um, Like, So: How Filler Words Can Create More Connected, Effective Communication

Author: Matt Abrahams, Think Fast Talk Smart May 23, 2023 Duration: 33:27

We’re often advised not to use “um” or “uh”, or “so” and “you know” in our communication. But linguist Valerie Fridland might argue otherwise. “Language is about how we encode both the linguistic message and a social message,” she says. “Crutch words … are really valuable and they have arisen to serve a need.” 

In this episode of Think Fast, Talk Smart, Fridland sits down with host and strategic communications lecturer Matt Abrahams to discuss how and when we use "you know","so", and other filler words. For example, Fridland says, the way we use “um” varies greatly from how and we might use “uh.” And the use of “like,” while deplored by many, actually serves a linguistic function and can provide context and background for a listener.

She and Matt also discuss the social linguistic function of vocal fry and whether emojis have a place in business communication. 

Fridland is a professor of sociolinguistics at the University of Nevada. She's an expert on the relationship between language and society and recently released a new book, Like Literally Dude: Arguing for the Good in Bad English.

Connect:


 ********
Thank you to our sponsors.
 These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 


Ever find yourself scrambling for the right words in a high-stakes meeting or struggling to get your point across clearly? That’s the territory Think Fast Talk Smart: Communication Techniques explores. Hosted by Matt Abrahams, a Stanford lecturer and author who understands the real-world pressure of thinking on your feet, this podcast digs into the mechanics of how we connect and convey ideas. Each episode features conversations with specialists across various fields, moving beyond theory to deliver concrete methods you can use immediately. Whether it’s navigating a difficult conversation, structuring a persuasive pitch, or simply becoming a more engaged listener, Matt focuses on the tactical skills that build confidence. The discussions are grounded in his professional experience and academic background, offering a blend of research and relatable application. You’ll hear specific techniques for organizing your thoughts under pressure, using storytelling to make data memorable, and adjusting your communication style for different audiences. This isn’t about abstract concepts; it’s a resource for anyone who needs to influence, lead, or collaborate more effectively in their career and daily interactions. Tune in to this practical podcast for a regular dose of insights that aim to make your communication more intentional and impactful, one conversation at a time.
Author: Language: English Episodes: 284

Think Fast Talk Smart: Communication Techniques
Podcast Episodes
112. From Mistakes to "Missed Takes" [not-audio_url] [/not-audio_url]

Duration: 20:14
This episode we're sharing an excerpt from Matt Abrahams's audiobook, Think Faster, Talk Smarter. Listen in as Matt explains how to think like a movie director, where a mistake isn't a grave error, but rather a "missed t…
111. Rethinks: How to Spark Creativity in Your Communication [not-audio_url] [/not-audio_url]

Duration: 28:05
“Sparking communication starts with asking why or what or how.”On this episode of Think Fast, Talk Smart, Tina Seelig, the Professor of the Practice at Stanford’s department of management science and engineering and the…
110. Write It Well: How to Craft an Email to Capture Busy Readers [not-audio_url] [/not-audio_url]

Duration: 30:12
Whatever you’re writing, Todd Rogers says most people are too busy to read it. That’s why, he says, “you want to make it as easy as possible for them."Rogers is a professor of public policy at the Harvard Kennedy School…
108. All In: How Improv Helps You Show Up and Communicate Well [not-audio_url] [/not-audio_url]

Duration: 36:59
If you’re reading from your notes, you're going to miss the magic of the moment. That’s why Adam Tobin, Dan Klein, and Patricia Ryan Madsen bring improv techniques to all their communication.Communication experts in thei…