Thrive: Leadership Skills for C-Store Managers

Thrive: Leadership Skills for C-Store Managers

Author: C-Store Center Language: English Episodes: 99
Running a convenience store is a unique kind of leadership challenge, one that blends fast-paced operations with the nuanced work of building a team. Thrive: Leadership Skills for C-Store Managers, from C-Store Center, speaks directly to that reality. It’s for managers who know their role extends far beyond inventory and schedules, focusing instead on the human systems that make a location successful. Episodes delve into practical aspects of accountability and communication, but also explore how to genuinely develop employees and foster a culture where people want to perform. You’ll hear concrete discussions about improving daily execution, managing performance constructively, and translating leadership principles into the specific context of a c-store environment. This podcast recognizes that maintaining standards and driving results starts with the manager's own skills, offering ideas and reflections to help turn a hectic store into a thriving one. It’s a resource for those ready to lead, not just manage.
Episodes
Effective Communication Skills for Convenience Store Managers [not-audio_url] [/not-audio_url]

Duration: 18:30
Thrive from C-Store Center - Effective Communication Skills for Convenience Store ManagersEpisode 29 Duration: 19 minutesJoin host Mike Hernandez as he delves into effective communication fundamentals for convenience sto…
Introduction to Conflict Resolution and Customer Complaint Handling [not-audio_url] [/not-audio_url]

Duration: 17:13
Thrive from C-Store Center - Introduction to Conflict Resolution and Customer Complaint HandlingEpisode 27 Duration: 18 minutesJoin host Mike Hernandez as he embarks on a journey into the vital world of conflict resoluti…
Customer focused communication for Convenience Store Managers [not-audio_url] [/not-audio_url]

Duration: 38:02
Thrive from C-Store Center - Customer-Focused Communication for Convenience Store ManagersEpisode 25 Duration: 39 minutesJoin host Mike Hernandez as he explores customer-focused communication crucial for creating experie…
Mastering Written Communication Skills for Convenience Store Managers [not-audio_url] [/not-audio_url]

Duration: 41:54
Thrive from C-Store Center - Mastering Written Communication Skills for Convenience Store ManagersEpisode 23 Duration: 42 minutesJoin host Mike Hernandez as he explores the art of written communication crucial for conven…
Mastering Non-Verbal Communication for Effective Leadership [not-audio_url] [/not-audio_url]

Duration: 41:20
Thrive from C-Store Center - Mastering Non-Verbal Communication for Effective LeadershipEpisode 22 Duration: 42 minutesJoin host Mike Hernandez as he explores the crucial aspect of non-verbal communication often overlook…
Verbal Communication Skills for Convenience Store Managers [not-audio_url] [/not-audio_url]

Duration: 40:57
Thrive from C-Store Center - Verbal Communication Skills for Corporate Convenience Store ManagersEpisode 21 Duration: 41 minutesJoin host Mike Hernandez for the last edition of 2023 as he explores essential verbal commun…
Foundations of Effective Communication for Convenience Store Managers [not-audio_url] [/not-audio_url]

Duration: 23:30
Thrive from C-Store Center - Foundations of Effective Communication for Convenience Store ManagersEpisode 20 Duration: 24 minutesJoin host Mike Hernandez for a holiday edition as he explores the critical foundations of e…