201 - Why Your Event needs a Crisis Communications Plan - with Tessa Drayton

201 - Why Your Event needs a Crisis Communications Plan - with Tessa Drayton

Author: Jim Cermak February 27, 2023 Duration: 27:24

When you host an event and something happens that wasn’t expected, how would you handle the situation? 

 

Our guest for this episode is Tessa Drayton. She is the Director of Communications at TND Communications and past Chair of the ISRM Trinidad Chapter. She is an experienced Communications Specialist who is also trained and certified in Corporate Risk and Crisis Management. Ms. Drayton’s goal is to help customers solve their why and be better communicators.

We Discuss:

  • What Promoters are missing in handling a crisis 
  • What types of crisis can occur at events

Tessa’s Top Tips:

  • Crisis Communication is not just for natural disasters. 
  • Digital Media is an effective communication tool that can be leveraged effectively to minimize mortality & further damage to a company's reputation.


Tessa’s Key Takeaways:

  • Have a Crisis Communication Plan because your Brand is the most valuable asset of your organization.


Get in touch with Tessa Drayton at 



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Jim Cermak hosts Trade Show University for Virtual & Live Events, a deep and practical resource for anyone whose business depends on connecting with an audience, whether on a convention floor or through a screen. This isn't about vague inspiration; it's a working toolkit built from conversations with seasoned experts and Jim's own extensive experience. Each episode functions like a focused seminar, delivering actionable tips and training that exhibitors, marketers, and show planners can apply immediately to see a real difference in their engagement and return on investment. With a library spanning over 220 episodes, the podcast covers the full spectrum of modern event planning-from crafting a compelling virtual booth experience to mastering the logistics and psychology of a live trade show. You'll hear candid discussions on common pitfalls, innovative strategies that are working right now, and breakdowns of what truly moves the needle for businesses. Beyond the audio, the community around this podcast extends into consulting and collaborative training, emphasizing real-world application. For professionals tired of wasting time and budget on events that don't deliver, this series offers a clear path forward, turning every appearance into a measurable success.
Author: Language: English Episodes: 100

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