From High Staff Turnover To A Plumber's Dream Team | Mark Van Oosterom | Clear Coast Plumbing

From High Staff Turnover To A Plumber's Dream Team | Mark Van Oosterom | Clear Coast Plumbing

Author: Greg Allan: Business Podcast For Construction and Trade Entrepreneurs July 24, 2024 Duration: 47:46

In this week's podcast Mark shares his journey of hiring and building a successful plumbing business. He discusses with Greg the challenges he faced in finding the right staff and the impact it had on his business. Mark emphasises the importance of asking the right questions during the hiring process and the need for experience and competence in potential hires. He also highlights the significance of having a strong culture and implementing strategies to retain employees.


He discusses the importance of having an operations manager and how it has allowed him to focus on growing the business. Mark also talks about expanding his services into the bathroom division and the satisfaction he gets from project managing and working with different trades. He highlights the benefits of having operational time freedom and less stress, both in his personal life and in his interactions with clients. Mark encourages others in the trade industry to not give up and to seek support and guidance from the Tradies success Academy just as he did.


Learn more about the Tradies Success Academy and how you too can level up your business, head to our ⁠⁠⁠⁠website⁠⁠⁠⁠ now and book your free strategy session with one of our expert coaches! Or follow us on ⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠ or ⁠⁠⁠⁠Tiktok⁠⁠⁠⁠.


Learn more about Mark and Clear Coast Plumbing via their website ⁠⁠⁠⁠here⁠⁠ and follow them on Facebook.


Running a trade business often means juggling a dozen jobs at once, trying to keep clients happy while the paperwork piles up and your own time vanishes. It’s a specific kind of pressure that generic business advice just doesn’t address. That’s exactly where the Tradies Success Podcast comes in. Hosted by Greg Allan, this series cuts straight to the chase for electricians, plumbers, builders, and specialists in every field from concreting to metal fabrication. Each episode moves beyond theory, focusing on the tangible steps you can take to build a more profitable and sustainable operation. You’ll hear from fellow tradespeople who have been in your boots, sharing their real-world stories about what actually worked to increase their margins and reclaim their weekends. The conversations delve into practical tools for pricing, systems, client management, and mindset-all framed for the unique rhythms and challenges of a hands-on trade. If you’re aiming for growth without the constant grind, this podcast serves as a direct line to actionable strategies and honest talk about building a business that works for you, not the other way around. It’s a resource created specifically for construction and trade entrepreneurs who are ready to translate their skill into lasting success.
Author: Language: English Episodes: 100

Tradies Success Podcast | Business Growth for Electricians, Plumbers, Builders & All Tradies
Podcast Episodes
Empowering Women In Trades [not-audio_url] [/not-audio_url]

Duration: 1:00:14
This week we are thrilled to have Hacia Atherton founder of EWIT and ambassador Camila Bernal on the podcast talking to us about how more Trade Businesses can empower women in the trade industry. Camila (AKA Camila The C…
Set yourself up for success in December and January [not-audio_url] [/not-audio_url]

Duration: 9:52
Greg sits down with Sean Mason one of our academy members to talk about the December crunch and the January quiet period. Remember to understand the capacity of your team keep consistency of work through January and onwa…
Good Boss vs Bad Boss [not-audio_url] [/not-audio_url]

Duration: 5:19
Greg talks about the differences between a good boss and a bad boss. We all want to be a good boss but there are a few things that can have a really positive impact on the way you lead. Such as: Communication Understandi…
Attracting staff through optimised job ads [not-audio_url] [/not-audio_url]

Duration: 8:04
Greg blind reacts to job ads on Seek.com and gives you actionable tips on how to optimise your job ads for success based on: Headline/ Title Hourly rate First paragraph Point of difference Structure Benefits for the empl…
The Undisclosed Power of Hiring 😳 [not-audio_url] [/not-audio_url]

Duration: 8:53
Are you a trade business owner torn between working on the tools and managing your growing workload? Join us for a conversation that will change your perspective on hiring forever. Explore the critical difference between…
No money in your bank account? 💸 [not-audio_url] [/not-audio_url]

Duration: 3:17
Greg sits down with Chantel our Accounting Coach to talk about how to manage your cashflow and have clarity around allocating funds to things like tax, wages, business expenses and personal expenses. Want to know more? B…
Work Generation 😩📉 I have no work, what should I do? [not-audio_url] [/not-audio_url]

Duration: 8:42
G'day, mates! Today, we're tackling a common challenge faced by tradies: the dreaded "no work" situation. I've been there, and it's a rollercoaster of emotions. But fear not, because I've got some insights to help you na…
R U OK? Day [not-audio_url] [/not-audio_url]

Duration: 5:15
Today on the Tradies Success Academy Podcast, it's a special episode as we mark R U OK? Day, a day dedicated to reaching out and checking in on our mates. As a business owner who knows the weight of responsibility, I get…