Trade Business Secrets - Customer Curiosity with Coach Leanne

Trade Business Secrets - Customer Curiosity with Coach Leanne

Author: Greg Allan: Business Podcast For Construction and Trade Entrepreneurs December 9, 2024 Duration: 46:11

In this week's episode, Greg and Tradies Success Coach Leanne explore:

  • the importance of understanding the customer journey in business
  • Leanne's professional background and journey into coaching
  • the common challenges faced by sole traders
  • the fears associated with hiring and leadership


They emphasise the need for community support and the significance of finding mentors who understand the unique challenges of business ownership.

In this conversation, Leanne and Greg discuss the complexities of business growth, focusing on the importance of strategic hiring, understanding one's role as a business owner, and the evolution of leadership dynamics. They emphasise the need for intentional hiring practices, the significance of mapping the customer journey, and how effective leadership can enhance customer experience and operational efficiency.




Running a trade business often means juggling a dozen jobs at once, trying to keep clients happy while the paperwork piles up and your own time vanishes. It’s a specific kind of pressure that generic business advice just doesn’t address. That’s exactly where the Tradies Success Podcast comes in. Hosted by Greg Allan, this series cuts straight to the chase for electricians, plumbers, builders, and specialists in every field from concreting to metal fabrication. Each episode moves beyond theory, focusing on the tangible steps you can take to build a more profitable and sustainable operation. You’ll hear from fellow tradespeople who have been in your boots, sharing their real-world stories about what actually worked to increase their margins and reclaim their weekends. The conversations delve into practical tools for pricing, systems, client management, and mindset-all framed for the unique rhythms and challenges of a hands-on trade. If you’re aiming for growth without the constant grind, this podcast serves as a direct line to actionable strategies and honest talk about building a business that works for you, not the other way around. It’s a resource created specifically for construction and trade entrepreneurs who are ready to translate their skill into lasting success.
Author: Language: English Episodes: 100

Tradies Success Podcast | Business Growth for Electricians, Plumbers, Builders & All Tradies
Podcast Episodes
Admin 😐💻 How do you get better at admin work? [not-audio_url] [/not-audio_url]

Duration: 7:45
Today, let's get real about why we got into the trades in the first place and how we can make our businesses work better for us. We all know that sinking feeling when paperwork and admin start to pile up. It's like being…
Cashflow 💵🙄 How do I create Consistent Cashflow? [not-audio_url] [/not-audio_url]

Duration: 7:46
Understanding Cash Flow: The Lifeblood of Your Business Cash flow isn't just numbers on a spreadsheet; it's the pulse of your enterprise. Knowing how money moves in and out empowers you to make better decisions and ensur…
Business Profit 💸 How do I Become More Profitable From My Trade Business? [not-audio_url] [/not-audio_url]

Duration: 5:33
𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗣𝗿𝗼𝗳𝗶𝘁 𝗙𝘂𝗻𝗱𝗮𝗺𝗲𝗻𝘁𝗮𝗹𝘀:The first step towards becoming more profitable is understanding what profit actually is. It's not just what's in your bank account; it's the money left over after covering all your oper…
Late Payments 🫣 How do you guys manage late payments from clients? [not-audio_url] [/not-audio_url]

Duration: 7:20
Today, we're diving into a topic as prickly as a porcupine in your toolbox—how to manage client's late payments. I used to be knee-deep in invoices and quotes, often pushing the late payments issue to the backburner. Bad…