Clients’ loyalty programs? Agent -- not tour operator! Project Management Platforms?

Clients’ loyalty programs? Agent -- not tour operator! Project Management Platforms?

Author: Host Agency Reviews January 12, 2024 Duration: 20:33

In episode 138 we chat with the lovely Lindsay Taylor of Travel Leaders 365 as they tackle three questions from an astute listener named Tim M. Thanks, Tim! Thanks to you all for your great questions from week to week.

Questions :

1) How to navigate clients’ loyalty programs: what are the logistics of ensuring they receive loyalty benefits, qualifying nights, miles/points?


2) Being an Agent vs. an Operator: If I want to book FIT travel, how can I safely curate customized itineraries as a travel agent and not stray into accidentally being considered a tour operator?


3) Project Management Platforms! Do agents typically manage their workflow with their host agency provided CRM program only, or are there other project management platforms that are popular with travel agents?


We do this every week! If you have travel industry questions, HAR likely has an answer :) Submit your burning question here: https://har.news/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips!


TODAY’S RESOURCES:




Hosted by the team at Host Agency Reviews, this audio channel blends two distinct formats into one practical resource. The first is Travel Agent Chatter, a quarterly series of spotlight interviews that dive deep into the experiences of working travel advisors. These longer conversations explore the real stories behind the careers, covering the nuances of building a business, personal client triumphs, and the cultural insights gained from a life in travel. The companion series, Friday 15, operates on a completely different rhythm. Every week, a focused fifteen-minute episode tackles specific questions from the travel industry, offering direct advice and timely insights that are both concise and immediately useful. Together, this podcast creates a balanced mix of inspirational narrative and actionable strategy. Whether you're seeking motivation from peer journeys or need quick answers to pressing professional questions, the channel is designed to support the daily realities of travel entrepreneurs. It’s a resource that understands the industry's blend of passion and pragmatism, delivered through the authentic voices of those who are deeply embedded in this world. Tune in for thoughtful perspectives that are as varied and dynamic as the travel profession itself.
Author: Language: English Episodes: 356

Travel Agent Chatter | Friday 15
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