Radio Live - Podcasts - Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) - 562 EmpathMSP: A Journey with Alex Farling and Wes Spencer

562 EmpathMSP: A Journey with Alex Farling and Wes Spencer

Author: Marvin Bee September 28, 2023 Duration: 40:59

Podcast episode

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Technology Business Entrepreneurship News

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) by Marvin Bee is where managed service providers and IT professionals come for straight, practical guidance. This podcast dives into the real-world challenges of running and growing an IT services business - from pricing and packaging to sales, operations, and client management. Each episode features conversations with seasoned IT pros who share hard-earned lessons, proven strategies, and honest stories from the field. Whether youre just starting your MSP or looking to streamline and scale, youll find actionable tips you can apply right away. Listen episodes to stay ahead of industry trends, avoid common pitfalls, and sharpen both your technical and business skills. This podcast is your ongoing companion for building a stronger, smarter, and more profitable IT business in a fast-changing tech landscape.

Wes Spencer and Alex Farling, co-founders of EmpathMSP, are causing a seismic shift in the IT channel. They address the common issues that MSPs face and how EmpathMSP can help them improve their efficiency, develop processes, and deliver meaningful Strategic Business Reviews (QBRs).

More episodes

597 Mastering Communication and Leadership with Karen Knab

10.02.2024 Duration: 45:20

Karen Knab, an executive leadership coach, discusses the importance of effective communication and leadership skills in the IT industry. Karen shares her insights on the different communication styles, the concept of a t…

Episode page

596 Community - IT Business Owners Group

08.02.2024 Duration: 1:00:09

Unlock the secrets of community building with Scott Sanders, the visionary behind the IT Business Owners Group, as he reveals how his platform has become a lifeline for IT entrepreneurs.

Episode page

595 Decoding the SonicWall Acquisition of Solutions Granted

01.02.2024 Duration: 1:01:46

Grab a glass of bourbon and settle in with industry experts Michael Creen and Michelle Ragusa-McBain. We're talking about Sonic Wall's latest acquisition of Solutions Granted and what it spells out for Managed Service Pr…

Episode page

594 Supercharge Your IT Business with SuperOps

25.01.2024 Duration: 1:04:56

We sit down with the dynamic duo from SuperOps, Juan Fernandez and Nancy Henriquez.

Episode page

593 Cultivating Super Fans with Brittany Hodak

24.01.2024 Duration: 34:03

Brittany Hodak shares her wisdom on elevating customers from mere attendees to raving super fans.

Episode page

592 AI-as-a-Service with Jimmy Hatzell

18.01.2024 Duration: 43:31

Have you ever wondered what the future holds for artificial intelligence in the world of IT? Hold onto your hats because special guest Jimmy Hatzell of Hatz AI are about to take you on an eye-opening journey how AI will…

Episode page

591 Behind the Mic with Kelsey

17.01.2024 Duration: 32:18

Get to know the dynamic Kelsey Blankenship Lackland, the new Channel Development Manager at CyberQP.

Episode page

590 Motivate Your Team with Crewhu

11.01.2024 Duration: 51:55

Discover how the power of recognition—when aimed at both employees and clients—can be the cornerstone of a thriving business.

Episode page

589 Let's Get It Started

04.01.2024 Duration: 32:14

Uncle Marv here, kicking off the new year with a jam-packed episode of the IT Business Podcast. Best news so far... my Internet is Comcastic!

Episode page

588 Uncle Marv's 2023 Holiday Podcast

21.12.2023 Duration: 1:06:18

The 2023 IT Business Holiday Podcast is a special episode where Uncle Marv and his friends recap the year, announce the winners of the 2023 IT Business Podcast Awards, and share holiday wishes.

Episode page

587 Hawaii Leaders Circle: A Unique Experience for IT Professionals

20.12.2023 Duration: 22:41

Charlene Ignacio joins the show to discuss the upcoming Hawaii Leader Circle Sales and Marketing Conference. Charlene shares details about the conference, emphasizing its focus on providing a unique experience for MSPs,…

Episode page

586 Changing the MSP Business Game wtih SuperOps.ai

18.12.2023 Duration: 13:54

Craving for some MSP strategic learning clubbed with a refreshing getaway? I visited with Arvin, Juan, and Nancy Enriquez at the Super Ops Super Summit in Orlando, Florida.

Episode page

Rockin' the IT Industry: A Conversation with Pia aiDesk

14.12.2023 Duration: 59:50

We're joined by the brilliant minds behind Pia aiDesk, Tim Coach, Brook Lee, and Joe Spiller. The discussion heats up as we debate whether contemporary artists can match up to legends like Prince, Elvis, and Michael Jack…

Episode page

584 Understanding the Profit First System with Shannon Simmons

07.12.2023 Duration: 54:46

Are you leaving money on the table? Shannon Simmons from Fit for Profit is here to show you how to maximize your profits using the Profit First System.

Episode page

Introducing the 2023 MSP Technology Map

05.12.2023 Duration: 16:39

Uncle Marv speaks with Kevin Lancaster and Emily Glass about the 2023 MSP Technology Map.

Episode page