617 Help Desk Best Practices with Coach and Brook

JB Fowler and Giancarlo Fanelli join me from Domotz to talk about the acquisition of GlassWire to expand its network monitoring capabilities.

Grace Judson and I discuss managing people and clients, understanding motivation, explaining projects to non-technical people, and the importance of communication and dialogue.

What's the best thing to do after a $1.2 million in phishing scam? You market the heck out of it! Reginald Andre explains how he was able to newsjack an incident involving the city of Fort Lauderdale and his tips on avoi…

This episode features a fascinating discussion with the leadership geek, Grace Judson. Grace's groundbreaking journey through the tech industry has led her to address the people problems, often overlooked, that can derai…

Wes Spencer and Alex Farling, co-founders of EmpathMSP, are causing a seismic shift in the IT channel. They address the common issues that MSPs face and how EmpathMSP can help them improve their efficiency, develop proce…

Guest Jason Stowe from Cyberbacker

Guests: Ali Johnston, a cybersecurity expert, discusses the ins and outs of CyberFox, a leading cybersecurity solution.

Guests: Paco Lebron and Jason Miller share their experiences at the Techcon Unplugged Conference.

Guest: Michael Crean, Solutions Granted

Guest: Nick Wolf, Director of Partner Acquisition at Evo Security

Guest: Craig Donovan, Pax 8's "New" Chief Experience Officer

Fernando and Gregory take a moment to walk us through their innovative platform, designed to compete with Tech Tribe on a global scale.

Join me tonight where I will talk about my first day with the NetAlly CyberScope!

Showing real gratitude to clients is an important part of building strong relationships with them. Lori, through her company Zen Rabbit, has helped busy professionals say thank you to their clients, strengthen relationsh…

Join us as we explore the game-changing product, NaviStack, with Kevin Lancaster and Matt Solomon from the Channel Program. NaviStack aims to simplify the marketplace for IT service providers by providing a centralized p…