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643 Peter Kujawa on Boosting MSP Profitability: Insights from IT Nation Secure

Author: Marvin Bee June 7, 2024 Duration: 30:33

Podcast episode

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Technology Business Entrepreneurship News

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) by Marvin Bee is where managed service providers and IT professionals come for straight, practical guidance. This podcast dives into the real-world challenges of running and growing an IT services business - from pricing and packaging to sales, operations, and client management. Each episode features conversations with seasoned IT pros who share hard-earned lessons, proven strategies, and honest stories from the field. Whether youre just starting your MSP or looking to streamline and scale, youll find actionable tips you can apply right away. Listen episodes to stay ahead of industry trends, avoid common pitfalls, and sharpen both your technical and business skills. This podcast is your ongoing companion for building a stronger, smarter, and more profitable IT business in a fast-changing tech landscape.

Uncle Marv sits down with Peter Kujawa from Service Leadership, a company acquired by ConnectWise that provides objective financial and operational benchmarking data to MSPs and other technology service providers worldwide. Peter shares his journey from being a lawyer to running an MSP and how discovering Service Leadership's benchmarking transformed his struggling business into a profitable $17 million company. He explains how Service Leadership helps MSPs understand industry best practices, pricing, margins, and where to focus their efforts by comparing their performance to the top 25% most profitable peers.

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