643 Peter Kujawa on Boosting MSP Profitability: Insights from IT Nation Secure


Author: Marvin Bee June 7, 2024 Duration: 30:33
Podcast episode
643 Peter Kujawa on Boosting MSP Profitability: Insights from IT Nation Secure

Uncle Marv sits down with Peter Kujawa from Service Leadership, a company acquired by ConnectWise that provides objective financial and operational benchmarking data to MSPs and other technology service providers worldwide. Peter shares his journey from being a lawyer to running an MSP and how discovering Service Leadership's benchmarking transformed his struggling business into a profitable $17 million company. He explains how Service Leadership helps MSPs understand industry best practices, pricing, margins, and where to focus their efforts by comparing their performance to the top 25% most profitable peers.

More episodes

Duration: 11:50
In this episode of the IT Business Podcast, Uncle Marv shares valuable insights on client management, focusing on the importance of recognizing problematic clients early, setting clear boundaries, and prioritizing qualit…

Duration: 49:54
In this post-conference episode, Uncle Marv reflects on the recent TechCon Unplugged event, discusses the merits of small vs. large conferences, and shares his frustrations with a propane delivery service. He also covers…

Duration: 57:32
Uncle Marv sits down with Brian Weiss of ITECH Solutions to discuss Brian's journey in the IT industry, from his early days working at a computer store to building a successful MSP business. Brian shares valuable insight…

Duration: 1:00:09
Uncle Marv welcomes back Marnie Stockman to discuss leadership, customer success, and the challenges facing MSPs. The conversation covers a wide range of topics, from personal development to industry-wide issues, offerin…

Duration: 20:51
Uncle Marv interviews Dustin Puryear, CEO and founder of Giant Rocketship, a software platform designed to enhance the efficiency and profitability of IT businesses through AI-driven help desk management and ticket autom…

Duration: 54:02
In this episode of the IT Business Podcast, Uncle Marv explores the intersection of AI and legal contracts with guest Rob Scott of Monjur. They discuss the potential and pitfalls of using AI to generate contracts for man…

Duration: 39:10
In this episode of the IT Business Podcast, host Uncle Marv interviews Marnie Stockman, a trailblazer in the MSP space and former CEO of Lifecycle Insights. Marnie shares her journey from education to the IT industry, di…

Duration: 54:01
Uncle Marv hosts Joe Knezovich and Kyle Kenyon to discuss TechCon Unplugged, an annual conference for IT business owners and managed service providers. They explore the conference's unique aspects, its value for attendee…

Logo
Select station
VOL